How to develop using RITM without using AppEngine

Mi1
Tera Contributor

Hi,


I want to create an application based on RITM.
Until now, we have been developing using App Engine, but this time we need to re-implement the services within the ITSM package(RITM)  without using App Engine.
Do you have any suggestions for implementing what was created in App Engine within the ITSM(RITM)?

Also, please let me know if there are any things to be careful about or any limitations that may arise.

 

Best Regards,

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @Mi1 

 

My video will be helpful

 

https://youtu.be/JN2wVxkAbOg

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Adrian Ubeda
Mega Sage

Hi @Mi1 , 


Map your custom functionality and see how it suits with REQ-RITM-SCTASK. I recommend you not to modify directly anything OOTB, if you need to create anything, just duplicate and edit but always have an OOTB version to compare. Apart form that, create your scope and functionality need it over there and then use global objects, create cross scope access between applications for avoiding errors and problems. 

If it was helpful, please give positive feedback! ✔
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Ankur Bawiskar
Tera Patron

@Mi1 

Sorry your question is not clear.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader