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The Brazil release is here, and so is your upgrade kit! Discover what's new in Brazil
Brazil release One Al experience. Autonomous work by design. Miss the Brazil release broadcast? It’s on demand. Watch Event Replay What`s New Popular Posts More The latest in Community Posted by jordancbaron The CreatorCon 2027 Call for Content is Open! The CreatorCon 2027 Call for Content is Open for Business! Hey there, ServiceNow Co... Read More Posted by Oluyinkaoginni Activate, Deploy, and Trust Your Agentic AI: Join Two Live Workshops Ready to get started w... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More
Popular Posts Posted by patrick decarlo Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Service Bridge: Initial Attachments Not Sent We are facing an issue with Service Bridge attachment synchronization and would lik... Read More Its_Azar Specialist A Simple ServiceNow Dictionary Change That Can Break Your Deployment One of those issues th... Read More Tejas Adhalrao Specialist ServiceNow Instance Cloning: A Beginner’s Guide 1. What is instance cloning? Instance cloning in Servi... Read More Juhi Poddar Specialist 🔍 Improving AI Search Results with a Synonym Dictionary and a Boost Rule Introduction Search do... Read More Shivalika Specialist portal page visibility issue Hello Community members, We have created a custom portal and the homepage there has... Read More George_1 Specialist Dashboard report records open in Native UI when Next Experience is OFF (CSM Workspace) A dashboard is configu... Read More George_1 Specialist Dashboard Reports Open in Native UI Instead of Workspace (CSM/SOW) When a report is opene... Read More sejal1107 Specialist Problem Model selection on workspace We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to c... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person SNUG Denmark hosted by Kamstrup Hosted by Tommy SV 11 Nov, 2026 12:30 AM PST Event Details Online Armis Centrix™ v26.4 Product Release Webinar Hosted by ShaunaV 12 Nov, 2026 08:00 AM PST Event Details In person November 12 Webinar: Enhancing the Cyber Resiliency of Current Defense Manufacturing Plants Hosted by WhitleyT 12 Nov, 2026 10:00 AM PST Event Details In person OHL with Frances Frei — Negotiate Better (APAC) Hosted by jasminecole 13 Nov, 2026 03:00 AM PST Event Details In person OHL with Frances Frei — Negotiate Better (AMS) Hosted by jasminecole 13 Nov, 2026 09:00 AM PST Event Details Online Register for the upcoming Iowa SNUG! Hosted by Chelsea Nguyen 17 Nov, 2026 07:30 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

ServiceNow オーストラリアリリース – CMDB および CSDM の機能拡張

ServiceNow のオーストラリアリリース (GA 2026 年 5 月 5 日) では、構成管理データベース (CMDB) に大幅な機能拡張が導入され、特に AI 主導の自動化、動的識別および調整エンジン (IRE)、データ品質、サービスコンテキスト、サービスグラフワークスペース、CMDB 管理の改善に重点が置かれています。このリリースは、CI 中心の CMDB から、より自動化されたサービス中心の CSDM に沿ったプラットフォームへと広範な進化を続けています。   1. 主要な C...

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  • CSDM CMDB

アラートからインサイトへ:ITOM ユースケースの重要性

質問： ユースケースの目的は何ですか?どうすれば識別できますか?どのような分野に注力すべきか、また、IT の運用面でどのように役立つのでしょうか?   ソリューション： IT 運用を管理する多くの組織は、これらのアクティビティのプラットフォームとして ServiceNow を利用しています。ITOMモジュールの実装を検討しているものの、このソリューションにどのようにアプローチし、システムに統合すべきか明確ではありません。この特定のユースケースは、目標状態を段階的に達成するのに役立ち...

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  • App Development

ITOM - イベント管理フレームワークのスマートガイド

ユースケース： イベント管理とは何ですか？ServiceNowではどのように管理されるのでしょうか？また、ServiceNow内で利用可能な構成可能なソリューションはありますか？   ソリューション： ノイズとは何ですか？ 組織内では、多数の物理サーバーと仮想サーバー、およびネットワークアイテムがデータセンター内で管理されます。これらのアイテムは、構成アイテムと呼ばれます。これらのアイテムはすべて、健全性ステータスを監視するためにさまざまなモニタリングツールに関連付け...

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  • App Development

エージェントクライアントコレクター:最新の IT 運用のためのディスカバリー、モニタリング、ログアナリティクス

質問: エージェントクライアントコレクター (ACC) とは何ですか?また、インフラストラクチャ環境で ACC を採用する主な理由は何ですか?さらに、ACC を実装することで顧客はどのような測定可能なメリットを期待できるか?   ソリューション: ライセンス要件: TSM および TSOM ライセンスを取得し、ディスカバリー、モニタリング、およびログ分析のための ACC フレームワークを有効にします。ACC-F (フレームワーク) は、ServiceNow Store か...

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  • App Development

Best way to create a second RITM from an existing Catalog Item flow?

Hi everyone, I currently have one Catalog Item/form with an existing flow, and I want the main RITM to continue following its current fulfillment process.However, based on certain variables selected on the form, I also need to create a separate RITM ...

  • Question

Microsoft Entra ID を使用した ServiceNow 統合の保護

  最近、ServiceNow 統合の認証方法を最新化したいと考えているクライアントと仕事をしました。時間の経過とともに、ローカルサービスアカウントと統合固有の認証情報を組み合わせて使用して、複数のインターフェイスが実装されるようになりました。 各インターフェイスは機能していましたが、全体的なモデルの管理とサポートが難しくなっていました。   その目標は、ServiceNow を呼び出すシステムと外部 API を呼び出す ServiceNow をサポートできる再利用可能な認証パターンを利用する...

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  • App Development

Flow Designer

I am new to ServiceNow.  Is Flow Designer an extra feature?  Thanks.  I might have some follow-up questions afterwards.

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