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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Rearrange the actions available for agents for a case

Hi Team, I want to rearrange the UI Action on the HR Agent Workspace, the buttons appear in the sequence [Assign to me, Start Work, Suspend, Save, Start Microsoft Teams Chat].Please let me know from where we can change it. Thanks,Prudhvi

  • Question

breached incidents

I need to get a list of all breached incidents in my group's current incident queue

  • Question

Flow designer logs updates

I have a flow designer in which I am updating the time zone with location.timezone if the location is not empty and trigger condition is Record created or updated. The flow is currently triggered on Record Created OR Updated, which causes it to run e...

  • Question

Let's play a little Game - what will this code do?

As an ex-DB guy, I am always interested to see how ServiceNow works under the hood.Therefore, I did a little experiment on my PDI.First I created a table called u_device with a single mandatory field u_imei: And then I opened "Scripts - Background" a...

  • Question

Dynamic Data Binding Issue: Same Task Number on All Cards

Hey guys! I really wonder what I'm doing wrong, as I've followed this Youtube tutorial thoroughly. Watch from 5:27 to understand where my issue starts.I am trying to show information about specific tasks, but it doesn't matter which card I open up, t...

  • Question

CSA mock questions

Hello, Can anyone suggest a few website where i can take mock test for the CSA exam.  

  • Question

How to bypass SSO for new integration using oAuth?

The current instance has Okta SSO enabled. We are trying to enable a new integration using oAuth, but when the connection is happening SSO is getting triggered everytime.This is a third-party with no access to the SSO directory, is there a way to byp...

  • Question

ServiceNow Intune integration

Hello all, We are working on an MS Intune integration and are facing the issue below: We have scheduled jobs that run every 11 hours to fetch the latest data from Intune. While the data is being inserted from the source table (i.e., staging table) in...

  • Question

Email Notifications not run in Production instance

Hi all, perhaps im new user here in forum. Any idea why email notification is configured correctly and works in test instance, but in Production instance, no emails are sent? What’s the most common overlooked setting?

  • Question

Dashboard Issues

I have a dashboard to show incident data and catalog task data.  There are filters to select a person to show their closed task and closed catalog task. There is a separate filter to sort by the dates of when the task and incidents were closed.  The ...

  • Question

UIB AJAX call

Hi everyone,I’m working on a technical dashboard in UIB that includes a client script. I have a simple requirement: retrieve all child project IDs for a given parent project.I created a data resource and bound a client state parameter to the conditio...

  • Question
  • Yokohama release
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