Change Approval should be Automatic once Risk Assessment Completed

Hi, Present in change Request once we click on the Request Approval button then Approval are triggered. But we need this step to Automate. Once Request is created and Risk Assessment is Submitted then Approval should be Automatic without Clicking the...

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dot walking data not populating when exporting record to pdf

I am trying to export a task (form view) to PDF to print. when doing so, the dot walked fields are not populating data. 'requested for' data is blank, although I have access to the data and can see it just fine from the form view. this started occurr...

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How to auto-login after the password reset has been done by user?

In the External User-Self registration plugin. After when the user resets the password is redirecting to the home (or) login page and the user is not logged-in. How to auto login the user after when the user click "Reset Password" button.

• Question

Email script for populating Opened by value in notification

Hello TeamI have a requirement in my current project where I need to send an email notification after approvals rejected so that I have created one email notification the approval table. In the notification body, I want to display the name of the per...

• Question

Font change in employee center

I want to change my employee center font in the "Gill Sans Nova" But its not present OOB.so how can we change the font. 

• Question

Resolving 'This Scope Is Already Taken by Another Application' Error in ServiceNow

The Problem: When creating a new application in ServiceNow, you might encounter the following error: "Your app encountered an unexpected error while being created. Details: Failed to create templated object, details: This scope is already taken by an...

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How to hide approve button based on role in service portal

• Question

sc_task Business rule to move non agent comments from pending to work in progress.

Hi,I seem to be running into issues with trying to set up a business rule for sc_task. We want any non-agent replies to the sc_tasks to move the state from pending to work in progress. We only want this to work for 3 assignment groups. Another factor...

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• Request Management

How to Get Number of Users With More Than 1 Computer in Platform Analytics Using Script

I’m working on a dashboard in Platform Analytics where I need a Single Score widget showing the number of users who have more than 1 computer.I’ve already achieved this using a report with related list conditions, and it works fine.However, I’d like ...

• Question

[Article] How to Create a Report in ServiceNow (2025)

How to Create a Report in ServiceNow: Step-by-Step Guide for 2025If you want to stand out as a ServiceNow admin or developer, there's a simple move that makes a big difference: learning to build ServiceNow reports. Reports turn your mountain of raw d...

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Introducing our Session 2 MVP/Rising Star Panelists!

It's our absolute pleasure to introduce our second session panelists for the September 16th webinar - Achieving through Community: MVPs & Rising Stars! Take a look at this Community all-star lineup! Learn a little about these driven individuals below...

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