business rule details

one business rule can called in another scope application just like script include ? 

• Question

Scripted Indicator scores repeating across breakdown elements

Hello Team, I have written an indicator script but the scores are repeating across breakdown elements. the scores are showing correct if I individuation filter a query with an element of a breakdown. adding my script below. The script is about calcul...

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links are broken in AI Search with Now assist

Hi Team, We are experiencing an issues where we are not able to open link from the AI search with now assist results. In short , the links are broken in AI Search when enable Now assist   Kindly assist with the troubleshooting steps  Regards,Amit

• Question

This scope is already taken by another application

After I clicked [Release Instance] to release my instance, I requested a new instance.But I can't create any new Application in the new instance.The error is:Unable to create this application. Go back to the create app experience and enter a differen...

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• L

How do we bind/use state param in data source condition of data visualization?

I am not able to bind the state client parameter or any data resource on the condition of table data source in data visualization.Nor does @ state ."{Name of  State}" works. Let say I have a table called software archive   After editing,  i do not s...

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• Next Experience Release Updates
• UI Builder : Next Experience

Your Next Integration Design Workshop

Design integration is one of the most critical factors in success of ServiceNow transformation projects. ServiceNow offers variety of capabilities to develop integration, but the essence lies in designing the integration in alignment with best practi...

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Variable set showing backend value instead of face value once data selected

Hello,I have created a variable set and its showing required Label to end user and populate required field data as label in choice field, but after selection its showing name instead of label in catalog item , how can I correct it is its default feat...

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Community Forum ERROR - Certain questions can't be answered due to error checking

I wanted to answer this question: Can we do Cost Cumulative Aggregation OOB Report b... - ServiceNow Community However, since the question title contains "Platform An*lytics", which is a perfectly normal sentence being a ServiceNow Product, now I can...

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How to get tag updated time in incident table

Hi Team, How to get the updated time of tag? When the tag is updated, we need to get the updated time.In general, the updated time doesn't get updated when any changes are done in tag.It will be really helpful if any one respond to it. Best Regards,N...

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Best Practices for Using $rootScope.$broadcast in Widgets for Scoped Applications

Hi everyone,I’m working on a ServiceNow scoped application with multiple widgets, and I’m exploring using $rootScope.$broadcast to communicate events between widgets. I’m aware that improper use can lead to performance issues or scope pollution.I’d l...

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AI and Platform Security Zurich Innovations

If you've been scrolling TikTok over the summer then you know that "nothing beats a Jet2 holiday" - except for maybe the new Platform and AI Security features in the Zurich release! We’re excited to share our latest innovations to help you safeguard ...

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• Platform Security

Service Catalog Variable - Inactive users fields not visible

We have modified the OOB business rule "User query" to include the inactive users. The inactive users are visible in the variable but when the end user click the reference icon it just show "record not found", and also the onchange script doesn't wor...

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What is the email for Now Learning Support

• Question

Issue using Flow Designer to load and transform data from a Data Source

I have a data source with 3 transform maps attached to it and a scheduled job triggered from flow. The flow first fetches data from a third party and uploads the attachment to the data source. Once that’s done, the scheduled job is run from the flow ...

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• Human Resources Service Delivery

Issue with 'Pivot Table' visualization since upgrading to Yokohama

Since upgrade, I'm having an issue (see attachment) where the % SLA Met column shows zeros, until doing the following temporary workaround (but after saving/refreshing the issue re-occurs): Temporary workaround: This has to be done each time the dash...

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