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Unable to read tran:payload / raw SOAP body in Inbound Scripted SOAP Web Service

I am working on an Inbound Scripted SOAP Web Service in ServiceNow, where the incoming request is a SOAP 1.1 message sent from an external system (tested via Postman as well). The SOAP body contains a complex payload wrapped inside multiple namespace...

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Resolved! ACL

How does ServiceNow evaluate access when both table level and field level ACLs are defined and what happens if a user passes one ACL but fails the other?

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Opened by is empty on sctask using worklow

I know when flow designer is used this can be checked/configured by clicking the ellipses in the top right of the window, select properties, and look at the Run As field. But in this case, the problem is happening with catalog items that have not b...

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How to add a new field to HR Agent Workspace Employee Card

How do I add a new label + field value to the HR Agent Workspace Employee 'Contact Card'? See provided attachments.

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How to Hide a Section in Service Operation Workspace for incident form ?

we wanted to Hide a section in incident form in service operation workspace.

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Contextual Search results in email

Hello All, I got a requirement where I need to send an email to Requester once the HR case is submitted for any COE. I have created the Notification and calling Email Script as shown in below screen shot.I could see Contextual search results are show...

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Is there any out-of-the-box Business Rule for the Company field on the Task table?

I know that there is a Company field on the Task table.When I create an Incident and set the Caller, the Company field on the Task table is automatically populated based on the Caller’s company.However, I could not find any out-of-the-box Business Ru...

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Translate button reassign of modal reassign in incidents in SOW view

Is it possible to translate the "Reassign" button in the "Reassign on incidents" modal in the Statement of Work view?I've already tried creating the translation in the sys_translated_text table and in sys_message.

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Script not working as expected

I am trying to create 3 reports,1. To show servers that are in scope (Operational status = operation AND install status = installed, Environment=Production) (Count 1424)2. Servers that are in scope mapped to a application , (used sysId is one of and ...

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Query about approval notification

I have a current catalog item and already build the workflow.The stakeholder requested that if the request reject on the first time, it will go back to the requestor asking for additional information/attachment. Once the user add a comment and update...

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Auto cancellation if not checked-in

Hi Experts,We are using the Workplace Reservation Management application and have configured auto-cancellation for meeting room reservations based on the check-in policy.Expected behavior:If a meeting room reservation is not checked in within the con...

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Rome

PA Dashboard reports are not visible after moving to higher instance?

Hi All,I have created a two new reports and added it to the PA Dashboard along some other reports which are already added to the dashboard. I've captured everything in the Update Set and moved the update set in Test instance. These two reports are no...

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Resolved! Reference Qual Filter not working for non-admin users querying custom table

Hey all, On one of our catalog items, I have a list collector variable that uses the follow reference qual filter which uses a script include to only display records in the u_sjp_partner_practices table where the user selected from the user variable ...

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IDR vs Remote Spoke

I want to have certain tables synched between PROD and sub prod on ongoing basis. What is the best option for this? I see that IDR requires subscription and Remote Spoke doesn't. Is Remote Spoke set up complicated if we want to only have few tables?

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How to increase HTML field height in Workspace?

I have tried create style for the field but it does not work for workspace

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