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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Its_Azar Specialist Just-In-Time (JIT) Role Provisioning in ServiceNow — A Smarter Alternative to Permanent Access This article explains ... Read More prerna_sh Specialist Smart Lead Routing Assistant: Built with ServiceNow Build Agent || #BuildWithBuildAgent Challenge This article explains ... Read More mayankkumar Specialist "SkillMatrix AI" - Built with ServiceNow Build Agent #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist How I Built a Fully functional Custom application Using ServiceNow Build Agent in Just 6 Prompts As part of the #BuildW... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: Product Roadmap: Security Incident Response (Q4, FY25) Hosted by Lolita Honkpo 3 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: User Adoption 101: Solutions to Maximize the Value of your ServiceNow Investment Hosted by Lolita Honkpo 3 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: User Adoption 101: Solutions to Maximize the Value of your ServiceNow Investment Hosted by Lolita Honkpo 3 Dec, 2025 08:00 AM PST Event Details Online AI-Powered Service Transformation: Real Results from Customers and ServiceNow’s Own Journey Hosted by Maria Reyes 3 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Health Log Analytics Virtual Workshop Hosted by Lolita Honkpo 3 Dec, 2025 09:00 AM PST Event Details Online Live on ServiceNow: App Engine Academy Hosted by Lolita Honkpo 3 Dec, 2025 11:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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Resolved! Access to api 'put(sys_user_preference.value)' from scope 'sn_hr_sp' has been refused due to the api's cross-scope access policy - How to fix this erroe

Access to api 'put(sys_user_preference.value)' from scope 'sn_hr_sp' has been refused due to the api's cross-scope access policy   How to fix this error.   In Header widget I used the below lines   Server Side -  var myreturn = false; var prefVal = g...

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Process Mining Academy

Come join us for a new series of live events focused on ServiceNow's in-platform Process Mining solution(formerly known as Process Optimization).  Every month product experts will demonstrate concepts, provide best practice guidance, discuss upcomin...

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trigger on sys_email table in flow designer

Hi: I want to have a trigger on sys_email table in flow designer, but the table is not there to select. Any idea how to enable it?Thank you!

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Playbook Attachments Mandatory

Hello, I'm wanting to make adding an attachment to the playbook activity mandatory. As in the User can not move on to the next activity until an attachment is attached and a notification pops up informing the User of this requirement. Does anyone kno...

  • Question

Order Guide not displaying Next/Submit buttons in Service Catalog

When I'm in the Service Operations Workspace and put in the name of a Catalog Item in the search bar on the upper right, the Catalog Item has no "Next" or "Submit" button.Note that this Catalog item is an Order Guide. So far, this only appears to hap...

  • Question

Project workspace status report dropdown default

Hello All, On project workspace, For status reports we have the 'create new' button with dropdown option as 'copy' like in the below screenshot. I want to make 'Copy' as default button instead of 'Create new' and put 'create new' in the dropdown opti...

  • Question

change my time zone to Asia/kolkata

i just got my new PDI . how should i change my timezone to Asia/kolkata as it is not available in the available time zone

  • Question

Workspace yes and no popup

Hi,function onClick() { var comments = g_form.getValue("comments"); if (!comments) { alert('The "Additional comments" field must be filled in before the transtitioning to Canceled'); return false; } g_modal.confirm('Conf...

  • Question

Work notes only copied to one task, not all

Hi My business rule isn’t working as expected. What am I missing? When I add work notes to Task 1, they only update Task 2, but Task 3 doesn’t get any of the notes. It seems to copy notes from Task 1 to Task 2, but Task 3 remains unchanged (function ...

  • Question

Hide Goals in strategic planning workspace

Hi All,  Appreciate your help here. I am trying to hide the Goals icon in strategic planning workspace.  After you click on the portfolio plans it appears on the left side panel. I tried using the show/hide module which is on the section below. But, ...

  • Question

How Conflict records are created in Change Management

Hello, please have a look at the below questions. Q1. I want to know how Conflict records are created in the conflict table.Q2. How does the Affected CI and Impacted services/CI related lists populate. and are these records also considered while crea...

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