MTTR In PA Widget showing Duraton
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05-01-2026 01:24 PM
I want to calculate MTTR which is have a formula for and field to use. However it returns second. How can I get it to display in Days, hours, minutes, and seconds so that is it more meaningful for anybody looking at it?
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05-01-2026 10:21 PM
Hi @brianlan25
Check these resources, if it helps:
https://www.youtube.com/watch?v=7gTD8z_yl5c
https://www.servicenow.com/community/incident-management-forum/mttr-calculation/m-p/2820916
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05-04-2026 10:45 AM
I do not believe that kind of coding your mentioned in the calculate duration field will work in a performance analytics formula indicator.
