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What`s New Popular Posts More The latest in Community Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Adding ITIL role ro service account will act as license consumed? Hey All, If we give It... Read More Tejas Adhalrao Specialist How to configure Easy Import to always use an existing Transform Map? Hi everyone, Issue: I'... Read More Tejas Adhalrao Specialist Workspace List Error I have a Workspace page that displays records using multiple sys_ux_list configurations under the same c... Read More Tejas Adhalrao Specialist Best Approach to Export Large Data Volumes Hi Everyone, I have a table containing around 300,000–400,000 records. When exporti... Read More Its_Azar Specialist ServiceNow's JavaScript Executor You might already know about this tool, but if you don't, here's a handy little Ser... Read More George_1 Specialist Knowledge Workflow show "Pending - Not Started" I am creating Knowledge Articles using different artic... Read More Shivalika Specialist Button in Employee service center portal for incidents hello all, Does anyone have any idea how to create thi... Read More George_1 Specialist Workspace related lists count When I open a record, the related tab “Diagnosis and Recovery Tasks” initially show... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Register today for the SNUG Live event! Hosted by tracyo_brien 14 Jul, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: What's New in the Australia and Q2 store release for ITOM AIOps Hosted by ServiceNow 15 Jul, 2026 08:00 AM PDT Event Details Online AI Leadership Roundtable: Leading AI Transformation in Mission-Driven Organizations Hosted by Mayleen Fitzcha 15 Jul, 2026 12:00 PM PDT Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 16 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy - What's new in Australia: Identity Hosted by Abigail Lavadia 16 Jul, 2026 09:00 AM PDT Event Details Online Office Hours with Francis Frei -- How to Apologize (APAC) Hosted by jasminecole 17 Jul, 2026 03:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Global Seach Icon only show SOW search for some users

Hi team, We can see the search option displayed differently for different users. Some users see the Global Search, while others only see Service Operations Workspace (SOW) Search. The users would like to have access only to Global Search. Currently, ...

  • Question

Service Operations Workspace - Editing Filters in Custom Lists

Hello!I recently was working on an enhancement for my Service Operations Workspace environment, trying to find out if it was possible to edit the tables a custom MyList after it has been made. Currently, one can create a custom list based on a source...

  • Question

Display Choice List Hint in Workspaces

Choice list hints displayed in the list view are currently unsupported in the workspace view.  If anyone has the need and you have access to the Idea Portal, you can upvote the Idea - Display Choice List hint in workspace view . One of my users reque...

  • Question

SAM - Subscription Assigned Field is empty

Hello experts,Please go through the problem mentioned below and suggest me the best resolution.Out of 565 subscriptions, only 17 subscriptions are directly assigned(created through SSO Application Users). Remaining(548) are given through 2 different ...

  • Question

FSM DISPATCHER WORKSPACE Question/ All day events / TIme zones ?

Hi everyone,I'm working on a story for Dispatcher Workspace (FSM) and was wondering if anyone has run into this before or knows where this behavior is controlled.Currently, when creating an event and toggling All Day ON, the Start Date and End Date f...

  • Question

Resolved! How to Disable Platform Analytics Workspace

Please advise how to disable the Platform Analytics Workspace, as the documentation seems to completely fail to mention how to completely disable it and revert wholesale to pa_dashboard.do. To clarify, I want to disable "Platform Analytics" to where:...

  • Question

I want to destroy a from the workspace

Hi All, I have a requirement when user type in the worknotes and a form open ups using the UIpage.The below called in the onchange cliet script.   g_modal.showFrame({        title: 'My Popup',        url: '/workspace.do',        size: 'md'    });<?xm...

  • Question

I cannot access ServiceNow University after logging in

After I log in to my account, I can't access the ServiceNow University homepage. It's either a blank page, an "Oops" dialog box with Arabic in it, or it tells me I can't use my account ID. I've attached different things I see after trying to log in, ...

  • Question

Having issues with activating plungins

My instance is dev355767, I am trying to activate plugins with demo data. Each time I am receiving a message of Activation failed. In email I was recommended to go instance help to report the issue? Can some one help me? I have Australia version 

  • Question

Oracle discovery using Kerberos and Oracle CMU

Good day experts, We have Oracle databases running on both Windows and Linux servers. Currently, we use local database accounts for authentication and discovery of Oracle instances, and some Oracle instances are discovered through OS-level discovery....

  • Question

Sync Life Cyle Stage and Life Cycle Status fields between Asset & CI

I have a scenario while working on syncing of fields between asset & CI . There are out of the box mappings between Asset & CI for hardware status and Install Status but there are other fields like life cycle stage and life cycle stage status on CI &...

  • Question

Resolved! ServiceNow-to-ServiceNow Move – Full Instance Clone vs Data Migration

 Hello experts, We are assessing the best approach for moving an existing ServiceNow production instance to a newly provisioned, empty ServiceNow instance.The requirement is largely like-for-like, driven by a commercial/licensing change rather than p...

  • Question

planned end date modification

Hi team, can any one please suggest me, how to change the planned end date when the change status in scheduled in servicenow

  • Question

Is there a hard limit on the size of EncodedQuery

I would like to find out when using .addEncodedQuery('Is there a char limit here?'). I am trying to limit the number of database calls by building a large encoded query and then making a single call that returns all items. Basically, instead of havin...

  • Question

my instance (dev355767)

I have Australian version. I am trying to activate plugins with demo data. Each time, i am receiving an email stating the plugin was not activated please report the issue in the instance help section of service Now developer community. can some assis...

  • Question
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