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Min, Median, mean and Max duration of the assignment group with interactive date filter

Does anyone have any idea on how to implement this in PA (or) Platform basic reporting? I have created trend box like this but the customer is asking the same table format with Date Range filter.(Note: I'm using metric_instance joined case table for...

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need help with project portfolio workspace

I have configured it using guided set up and all projects are showing in the planning item table. However, in the workspace I see this view. See the error below, what am I missing?

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Resolved! Platform Analytics dashboard inquiry

Hi,We just recently migrated to Platform Anlaytics and found few limitations, mostly performance degredation especially for heavily used dashboards:The data visualization for the reports are not loading at all, some takes hours before the results app...

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REST API ATTACHMENT

Hi Dev,I want to know if how does it work? im currently trying to implement the attachment api binary and multipart but i got always an error upon my end. Here is the script i used for manual testing on my end in the background script i always got th...

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I want to display scrolling when using mentions in case comments from the portal

When posting comments on cases from the portal, I use the mention feature. However, the search results for mention suggestions fill the entire screen, and scrolling is not displayed.I would like to display the mention suggestions with scrolling, simi...

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Making a Dashboard Lista with a Portfolio Plan

Dear Team, I am trying to create a dashboard (a list) using data from a Portfolio Plan.However, I am unable to find any table generated from these particular lists to use as the data source for the dashboard.Is this possible? Does this list correspon...

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Inherent Assessment score in Risk Identification vs Inherent score in Risk record

How does the inherent assessment score on a Risk Identification (RI) record relate to the inherent assessment score on the Risk record?In ServiceNow GRC / IRM, when a Risk is created from a Risk Identification record, does the inherent assessment sco...

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Integrated Risk Management (IRM)
Risk Management

Portfolio Lens not showing projects even after associating portfolio and creating portfolio plan (SP

Hi Team,I am working on Strategic Portfolio Management (SPM) in a Personal Developer Instance (PDI).I have created a portfolio and multiple projects and associated those projects to the same portfolio. The projects are in Approved state and the plann...

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How to expand the roadmap timeline beyond four quarters?

Hi. I cannot figure out how to expand the roadmap timeline view to go beyond four quarters. Both my programs and my projects within the portfolio have dates beyond what I can view in the roadmap. How do I get this to work? Thanks!

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Resolved! Strategic Portfolio Management (SPM) one slide representing all the connected modules

I recently completed the Strategic Portfolio Management (SPM) one slider on all the connected modules for SPM and how they interact. Does this exist?

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Service Portfolio Management

Getting Started with Impact - Technical Accelerators: What Is It Really? (And What It’s Not)

Getting Started with Impact - Technical Accelerators: What Is It Really? (And What It’s Not) Technical Accelerators come with your ServiceNow Impact subscription, but they're far more than just a tick-box feature. They're your chance to sit down...

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ServiceNow Impact

Using OAUTH Tokens with REST Interfaces

I had recently written an integration between service-now and one of our in-house project management tools. The purpose of this integration was to pull in funding data.We got to the point where we needed to secure it. My only option was to use OAUTH ...

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Resolved! Service Graph Connector for Tenable - Error: "Zero or More than One File Attached" during test load

Hi Community! We’ve installed the Service Graph Connector for Tenable(x_tsirm_tio_now) to bring assets into the CMDB from Tenable. The connector setup was successful, and we received a 200 OK(success) response when testing the connection.The connecto...

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Making Custom Widget Variables Within Record Producers Public

Hello! I created a service now record producer item that contains a custom variable. This variable references a widget I created to use google maps autocomplete. I put this record producer in a public facing service portal and made the custom widg...

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Resolved! Service Portal help text (popover) misaligned after Zurich upgrade

Hi Community,After upgrading our ServiceNow instance to Zurich, we’ve noticed an issue in Service Portal where the help text/info icon popover on catalogue variables is misaligned.What’s happeningWhen clicking the info (i) icon next to a variable lab...

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