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The Brazil release is here, and so is your upgrade kit! Discover what's new in Brazil
Brazil release One Al experience. Autonomous work by design. Miss the Brazil release broadcast? It’s on demand. Watch Event Replay What`s New Popular Posts More The latest in Community Posted by jordancbaron Find Your Community at the Toronto World Forum Toronto, Join us on November 3 On November 3, ServiceNow World Forum lands at the M... Read More Posted by aastha14 Ask Me Anything about AI Skills and Agents for Incident Management Hi everyone, I'm Aasth... Read More Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Join the now[dev]26 Hackathon: Build Something the World Has Never Seen Ready to spend a day b... Read More Posted by jordancbaron The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More
Popular Posts Posted by patrick decarlo Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Service Bridge: Initial Attachments Not Sent We are facing an issue with Service Bridge attachment synchronization and would lik... Read More Its_Azar Specialist A Simple ServiceNow Dictionary Change That Can Break Your Deployment One of those issues th... Read More Tejas Adhalrao Specialist ServiceNow Instance Cloning: A Beginner’s Guide 1. What is instance cloning? Instance cloning in Servi... Read More Juhi Poddar Specialist 🔍 Improving AI Search Results with a Synonym Dictionary and a Boost Rule Introduction Search do... Read More Shivalika Specialist portal page visibility issue Hello Community members, We have created a custom portal and the homepage there has... Read More George_1 Specialist Dashboard report records open in Native UI when Next Experience is OFF (CSM Workspace) A dashboard is configu... Read More George_1 Specialist Dashboard Reports Open in Native UI Instead of Workspace (CSM/SOW) When a report is opene... Read More sejal1107 Specialist Problem Model selection on workspace We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to c... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Christchurch SNUG November 2026 Hosted by craigwall 8 Nov, 2026 07:00 PM PST Event Details In person Wellington SNUG November 2026 Hosted by craigwall 9 Nov, 2026 07:00 PM PST Event Details Online Virtual Demo: From fragmented to decision-ready: A deep dive Hosted by Carrie Lea 10 Nov, 2026 05:00 AM PST Event Details Online Virtual Demo: From fragmented to decision-ready: A deep dive Hosted by Carrie Lea 10 Nov, 2026 05:00 AM PST Event Details In person November 10: From Budget Drift to Strategic Alignment: An SPM Practice Workshop for Public Sector Hosted by WhitleyT 10 Nov, 2026 05:30 AM PST Event Details In person Live Webinar | From Evaluation to Enterprise Value: How Honeywell Put AI to Work Alongside People Hosted by amykegan 10 Nov, 2026 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Flow desiginer is not triggering after adding in catalog item form flow field

I configured the Service Catalog as the trigger condition for the flow. However, the flow is not triggering when a request is submitted, and no Flow Context is being created for the RITM. When I test the flow directly from Flow Designer, it executes ...

  • Question
  • Request Management
  • Service Catalog

Flow designer

When user selects Options' is 'Active Directory Group (LAN)' AND 'Additional Options/Active Directory Group not found' is 'Update Ownership of an Active Directory Group', we require the ability to be able to update ownership of active directory group...

  • Question

Resolved! Notification not getting triggered.

Hello, I need to trigger an email when a user with admin access login to prod.  I wrote a After BR on Insert and update on User Role[sys_user_has_role] table-> created a event and a notification. But the BR is not executing and event is not triggerin...

  • Question

Webinar Recap: Owning Your Story with Poly Sancho

Your career path doesn’t have to be perfectly linear to be valuable.   In Owning Your Story: Real Skills for Real Career Growth, Poly Sancho explored how the experiences we collect across different roles, industries, and stages of life can become som...

  • blog

Resolved! Software Customer Facing Portal

Hello,We are just beginning our journey with SAM, and would like to understand if others have created a Portal or other landing page for customers to use an intake form for requesting software. Perhaps even a Software catalog that is separate from th...

  • Question

Customer History tab issue

Hi!We are experiencing an issue with the "Customer History" tab in the Case record.Some users can see the records, while others cannot.For users who cannot see the records, the total count is still displayed in the filter field, as shown in the attac...

  • Question

What is the filter on the My Work page?

I'd like an exact breakdown of what the filter is for the My Work page to show my open tasks and how does the filter change when Connected Work is used to bring in other items to different boards in the Spaces I'm in. Because I'm seeing a lot of item...

  • Question

Cloudera publisher integration in SAM pro

How to do Cloudera publisher integration in SAM pro and what are the steps we need to follow? I believe for Cloudera integration with ServiceNow SAM doesn't have a dedicated OOB flow or API integration.  So could you please explain with details on th...

  • Question
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