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Registration for now[dev]26 is officially open, and we want you in the room. Register now and save $200!
Registration for now[dev]26 is open! Whether you've been on the platform for years or you're shipping your first app, now[dev] is a two-day event for the people who write the code and make the build calls. Join us Nov. 4-5 in San Jose - learn more by clicking below! Learn more What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Join the now[dev]26 Hackathon: Build Something the World Has Never Seen Ready to spend a day b... Read More Posted by jordancbaron The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Shivalika Specialist portal page visibility issue Hello Community members, We have created a custom portal and the homepage there has... Read More George_1 Specialist Dashboard report records open in Native UI when Next Experience is OFF (CSM Workspace) A dashboard is configu... Read More George_1 Specialist Dashboard Reports Open in Native UI Instead of Workspace (CSM/SOW) When a report is opene... Read More sejal1107 Specialist Problem Model selection on workspace We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to c... Read More Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Ramya V Specialist How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM Overview Now Assist fo... Read More George_1 Specialist How to Generate Knowledge Articles Automatically from Resolved HR Requests? When an HR request is ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: SPM Value Journey Session 3 - Strategic Portfolio Planning and Prioritization Hosted by ServiceNow 22 Oct, 2026 08:00 AM PDT Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 22 Oct, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy - Choosing the Right ServiceNow Encryption Approach Hosted by ServiceNow 22 Oct, 2026 09:00 AM PDT Event Details In person October 22: Federal Tech Talk: The Decision Edge: Turning Army Data into Operational Action Hosted by WhitleyT 22 Oct, 2026 10:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Building Trust (APAC) Hosted by jasminecole 23 Oct, 2026 03:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Building Trust (AMS) Hosted by jasminecole 23 Oct, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Congratulations 2026 ServiceNow Community Rising Stars! 🎉

Congratulations 2026 Rising Stars We’re pleased to announce the long-awaited new wave of ServiceNow Community Rising Stars.    WHY IS THIS A BIG MOMENT? Rising Stars are ServiceNow practitioners from all over the world who are setting a strong exampl...

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L1 IT Service Desk AI Specialist Implementor's Playbook

L1 Service Desk AI Specialist Implementer’s Playbook     WARNING: It is not recommended that customers attempt to install the specialist without guidance from their ServiceNow team.                          Contents IntroductionProduct overviewSucces...

  • Article
  • Incident Management
  • Request Management
  • Service Desk
  • Service Level Management
  • Service Operations Workspace

Fiscal year issues in Platform Analytics

I have a Column time series element on a dashboard in Platform Analytics. I am graphing the date records are closed where the Trend is set to "Fiscal Year by Closed".The chart has 2 different fiscal years on it but they are both labeled FY26. Our FY ...

  • Question

Help for this error

Hi everyone, how are you?When starting an "Assisted configuration of Conversational Interfaces," I'm receiving this message, but the flow is proceeding. Should I be concerned, and how can I fix this error? I can't find the "GlideEntitlementAPI" scrip...

  • Question

Understand ServiceNow AI integrating with external LLMs

Integrating ServiceNow with external AI/LLM platforms is becoming increasingly important because it allows organizations to combine ServiceNow’s workflow, enterprise data, and governance capabilities with the broader AI capabilities of models suc...

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L1 IT Service Desk AI Specialist FAQ

FAQ: L1 IT Service Desk AI Specialist Last revised October 20, 2026 Contents: Definitions · About the Specialist · Enablement · Solution Questions Definitions   1. What is the official name? The name of the solution is the L1 IT Service Desk AI Spec...

  • Article
  • Incident Management
  • Service Desk
  • Service Level Management
  • Service Operations Workspace

Project Workspace — Managing your Projects in ServiceNow

Project Workspace in Strategic Portfolio Management   ServiceNow’s Project Workspace is a project management application that is part of Strategic Portfolio Management (SPM). It brings planning, resourcing, financials, risk tracking, and reporting in...

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