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3 weeks ago
I'm working on a bit of the Now Agent to update the state of an incident from the mobile app.
When I use something from sys_choice, I end up with numbers in the value. The numbers have nothing to do with the reference value of the code itself.
In this case it is the resolution code.
These next few screen shots are the variable saved for the resolution code
And then the inputs for the resolution code
enable search set to true
serachtype set to contains
Action item configuration
Example of the problem.
Solved! Go to Solution.
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3 weeks ago
Hi @mheyman ,
Instead of Reference select the Close code as Choice field type and also TargetTable & Conditions Input attributes are not required.
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3 weeks ago
Hi @mheyman ,
Instead of Reference select the Close code as Choice field type and also TargetTable & Conditions Input attributes are not required.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
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3 weeks ago
About 90% solution. Choice is correct, but all the input attributes are wrong. Add Table and Field as input attributes, otherwise you can't select any different options.