Exploring Financial Services Operations Integration with Socure

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Financial Services integration with Socure enables you to embed the Socure APIs in workflows and streamline your risk analysis processes.

    Architectural Overview

    The following diagram provides a high-level overview where you can see the design of the Socure integration and the role that each layer plays in Financial Services Operations (FSO).

    Figure 1. Financial Services Operations Integration with Socure overview
    Diagrams of Know Your Customer, Socure integration for FSO, ServiceNow Integration Hub spoke, and Socure Native APIs. For the text description, refer to the Layers in the Socure integration section.
    Table 1. Layers in the Socure integration
    Layer Description
    Spoke Layer Layer that contains the Socure spoke plugin. This layer provides actions that use REST APIs to interact with Socure.
    Adapter/Middle Layer Layer that contains the Financial Services Operations application. This layer provides:
    • Subflows that consume the actions in the Socure spoke. Each action has both individual subflows and combined subflows to call all the actions together.
    • A scheduled flow that obtains the latest Reason Codes and descriptions from Socure.
      Note:
      When you are using Socure for the first time, you must activate the scheduled flow and set the desired frequency.
    FSO Layer Layer that contains the existing Financial Services Know Your Customer service. Additional tables and service definitions are added to this service to store customer-related identity verification data that is returned by Socure.
    The service definitions are as follows:
    • Socure-CDD–Customer
    • Socure-CDD–Contact