Ticket Attachments widget

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분
  • Use the attachment widget to attach items to tickets. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

    Attachments should be less than 24MB. You can drag files into the Attachments widget to add them to a record.

    그림 1. Ticket Attachments widget
    Ticket Attachments widget

    Instance options

    표 1. Ticket attachments widget instance options
    Field Description
    Record ID The ID number of the record for the attachment.
    Record table Limit the records users can add an attachment to by adding a table to the attachment widget. Users can then only add attachments if they are in a record for that table.