My Requests widget

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분

    • Use the My Requests widget (my-requests-v2) to enable requesters to view open or closed requests in Service Portal.

    Requests, incidents, and tasks are displayed in a single view that is based on the filter conditions and display settings in the My Request Filter module. For information about defining filters for this module, see Define filters for My Requests.

    그림 1. My Requests widget
    Request records, a View filter, and a search bar displayed by the My Requests widget.

    Search requests by entering a complete word or record number in the search bar.

    Instance options

    Use the widget instance options to customize the settings for the My Requests widget. To customize the settings for this widget, press the Ctrl key, click on the widget, and select Instance Options.

    표 1. Instance options for the My Requests widget
    Field Description
    Presentation
    Title Title of the widget.
    Behavior
    Show View If selected, displays the View list. Using this list you can filter for closed or open requests. If deselected, only open requests are displayed.
    Items per page Number of records displayed per page.