Use capability map for planning

Capability-based planning helps you to understand your business capabilities, and the business applications that support them, to achieve your business goals.

Before you begin

Role required: sn_apm.apm_analyst

About this task

Capability map is a pictorial representation of the capability-based planning displaying capabilities in a hierarchy. The hierarchical structure helps you to easily drill down to the lowest level and identify major and minor gaps. With this map, you get a complete view of all the capabilities, the applications associated to each of the capabilities, and the indicator scores of each business application in association with the capability.

The capabilities are color coded which enables you to identify, in a glimpse, those capabilities that have major, medium, and minor gaps. Since you have visibility of the business applications that support the capabilities, you can create goals, demands, or programs to improve the performance of the applications.

Procedure

1. Navigate to All > Application Portfolio Management > Capability Ratings > Capability Map.

   The left pane lists all parent capabilities in the hierarchy. By default, the first business capability in the hierarchy at level 0 expands to display its immediate child capabilities at level 1. For subsequent business capabilities and child capabilities, click the icon to expand and view its sub-capabilities at each level. This view is similar across Business Capability, Technology Risk, and also in Manage Capability Hierarchy views.

   The left pane also displays the total count of sub-capabilities below each parent capability, the total number of business applications directly related to each capability, and their capability score. Similarly, on expanding a parent capability, you can see the number of subcapabilities, the total count of business applications that are directly related to the sub-capability at that level.

   The right pane displays the overall capability summary of the business capabilities in your enterprise with the following details. It shows the overall capability risk summary if you toggle to the technology risk view.

   Figure 1. Capability-based planning view

   

   Capabilities

   Total number of business capabilities that are displayed in the list on the left pane. The total number of capabilities is displayed for both Business Capability and Technology Risk views.

   Leaf Capabilities

   Total number of capabilities at the leaf level (that has no child capabilities of its own) in all the hierarchies of the business capabilities listed in the left pane.

   Assessed

   Total number of assessed business capabilities.

   Not Assessed

   Total number of capabilities that have not been assessed.

   Major Gap

   Total number of capabilities whose score fall within the range of 1-4.

   The Technology Risk view displays the number of capabilities that use applications whose technologies are at a greater risk.

   Medium Gap

   Total number of capabilities whose score fall within the range of 4-7.

   For Technology Risk view, it displays the number of capabilities that use applications whose technologies are at a medium risk.

   No Gap

   Total number of capabilities whose score fall within the range of 7-10.

   For Technology Risk view, it displays the number of capabilities that use applications whose technologies have no risk at all.

2. By default the overall summary of capabilities is displayed.
   Use one of the following choices to configure the view, and the details that you want to see in the capability map:
   • Business Capability view: Selecting Business Capability enables the scores view. It displays the capabilities and applications associated with it.

     With this view, you have the following search option:

     Fiscal period: Select a fiscal period to view the capability scores generated for that fiscal period. If the capability is not assessed for the fiscal period, then it displays as Not Assessed. Conversely, you must also select a fiscal period to view the capability details, otherwise the system alerts you with an error message.

   • Technology Risk view: Select the Technology Risk view to know the capabilities that are at risk due to their end of life or expired technologies. It displays the overall summary of business capabilities and the technology risk of each business application. It also shows the capabilities that are impacted as a result of the technology risk. The technology risk on the capability is derived from the technology risk on a business application.

   Enter Search Capabilities

   Use the Enter Search Capabilities field to enter a text and search a business capability that you are looking for.

   Legend ()

   Lists the categories in color legends and the corresponding description. Also lists icons used in the map.

   Create

   Click the list to create a demand, a goal, or a program for the capability that you have currently selected.

   Similarly, toggle over to the technology risk view to raise a demand, create a goal, or a program for the underlying technology of an application if the technology is at risk.

   Note:

   The Program option is available only when you activate the PPM Standard (com.snc.financial_planning_pmo) plugin.

   Manage Capability Hierarchy

   Enables you to create a level-0 capability, add a child capability, edit an existing capability, and also to delete a leaf-level capability in the capability map. You can manage all the business capability relationship in the UI without having to navigate to the Business Capability form to do these functions.

3. Expand each business capability to view the capability details and technology risk details.
   For more information, see View business capability details in capability map and View technology risk details in capability map.

• View business capability details in capability map
  Use the capability map to assess capabilities on dimensions such as people, process, and technologies and plan investments accordingly. View the current trend of your business applications and plan to potentiate them by creating goals, demands, and programs and track their progress in the map.
• View technology risk details in capability map
  Use the technology risk view of the capability map to know the risk profiles of the technologies that support the business capability.
• Manage capability hierarchy in the capability map
  Create a root-level capability, add a child capability to a parent, edit a capability, and delete a leaf capability, and manage the relationships between the capabilities in the capability map.