Enterprise Architecture Workspace for Application Portfolio Management

The Enterprise Architecture Workspace (EA Workspace) is part of the Application Portfolio Management application. It provides an interactive user interface to enable enterprise architects to stay up to date with their tasks, get insights, and monitor the health of the portfolio from a single location.

Starting from the Utah release, the Enterprise Architecture Workspace is available on the ServiceNow Store. For installation information, see Install Enterprise Architecture Workspace.

• Install Enterprise Architecture Workspace
  Install the Enterprise Architecture Workspace application (sn_apm_ws) if you have the admin role.
• Business stakeholder role for Enterprise Architecture Workspace
  The Business Stakeholder (com.snc.business_stakeholder) plugin contains the business stakeholder role for Enterprise Architecture Workspace application. Users with this role can view or read records in the Enterprise Architecture Workspace.
• Exploring Enterprise Architecture Workspace
  The Enterprise Architecture Workspace is part of the Application Portfolio Management (APM) application. The workspace is a unified interface with multiple views that help you manage your portfolio efficiently. You can use these views to stay up to date with your tasks, insights, tasks that need attention, portfolio health, and dashboards.
• Viewing insights of your portfolio
  You can view the insights for your business portfolio, information portfolio, application portfolio, and technology portfolio.
• Managing requests, certifications, assessments, and technology portfolio audit
  As an Enterprise Architect, you can manage all requests. You can view the status of the certifications, assessments, and technology portfolio audit information.
• Working with the Enterprise Architecture Workspace dashboard
  The Enterprise Architecture Workspace dashboard provides a summary of the business and application portfolio of your organization. It’s arranged according to different portfolios such as the application portfolio, technology portfolio, information portfolio, and so on.
• Portfolio overview and health
  Get an overview of your profile and monitor your portfolio health.
• Managing a business portfolio
  As an Enterprise Architect, view the capability hierarchy, manage capabilities, and assign business applications to the capabilities.
• Gantt view of TPM and TRM lifecycle timelines
  A Gantt chart in the Enterprise Architecture Workspace is a visual representation of the Technology Portfolio Management (TPM) and Technology Reference Model (TRM) timelines of business applications, and their associated application services like software products and hardware models.
• Rationalization of business applications
  As an Enterprise Architect, you can use application rationalization to evaluate your business applications.
• Technology Portfolio view
  As an Enterprise Architect, use the Technology Portfolio list view in the Enterprise Architecture Workspace to manage your Technology Portfolio Management (TPM) lifecycles and risk and your Technology Reference Model (TRM) catalog (software and hardware).
• Enterprise Modeling and Visualization in the EA Workspace
  The Enterprise Modeling and Visualization functionality in EA Workspace helps you with diagramming and modeling capabilities, and enable you to model the future state of your IT and its relationship to the business landscape.
• Portfolio list view
  As an Enterprise Architect, use the Portfolio list view in the Enterprise Architecture Workspace to manage your business architecture, application portfolio, technology portfolio, information portfolio of your organization and also manage your own entities.
• Configure the Enterprise Architecture Workspace
  Customize your workspace to display the components that you want to see.
• Work with the Setup page in the Enterprise Architecture Workspace
  Using the Setup page in the Enterprise Architecture Workspace, as an Enterprise Architect, you can configure Enterprise Architecture (formerly Application Portfolio Management) features within the EA Workspace.
• Enterprise Architecture Workspace reference
  Reference topics that provide additional details about Enterprise Architecture Workspace such as the field descriptions, user roles, tables, guidelines, and domain separation information.