Create a diagram for a business application

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Create a diagram in for your business application hierarchy and associate it with an architectural artifact. Use the ServiceNow Enterprise Modeling and Visualization or Lucidchart to create a diagram for your business hierarchy.

    Before you begin

    For creating the diagram using the ServiceNow Enterprise Modeling and Visualization, you must activate the following ServiceNow Store applications. For more information, see Enterprise Modeling and Visualization in the EA Workspace.
    • Enterprise Modeling and Visualization (app-modelling-tool)
    • Diagram Builder (app-diagram-builder)
    • APM Modelling tool Common (app-modelling-tool-common)
    For creating the diagram using the Lucidchart, you must activate the following ServiceNow Store applications and establish a connection with Lucid:
    • Lucidchart Diagramming Spoke
    • Lucidchart Integration

    To establish a connection with Lucid, see Create OAuth 2.0 Client in Lucidchart and Create a connection and credential alias for the Lucidchart diagramming spoke.

    Role required: Member of the Enterprise Architect group

    Procedure

    1. Navigate to the Business Application diagrams.
      • Navigate to All > Application Portfolio Management >  Architectural Artifacts >  Diagrams.
      • Navigate to All > Application Portfolio Management > Application Portfolio > All Business Applications and select a Business Application.
    2. Click Create Diagram.
    3. On the form, fill in the fields.
      For field information, see Create diagram form for business application.
      Note:
      For Lucidchart, use the authorization link on the Create Diagram window, to generate an authentication token and fetch your Lucid folders to save the diagram.
    4. Click Create Diagram.

    Result

    After a successful submission, a link to the newly created diagram appears on top of the screen. You can select the link to navigate to the diagram. The Architectural Artifacts page shows the link to the diagram and an artifact name associated with it. You can select the respective link to access the artifact or diagram.