Change the large language model (LLM) for a use case

  • Release version: Yokohama
  • Updated July 15, 2025
  • 1 minute to read
  • Choose a large language model (LLM) used to generate predictions for extraction and Q&A use cases.

    Before you begin

    About this task

    Third-party LLM providers are available for Now Assist skills and AI agents in addition to Now LLM Service. For more information on LLMs in Now Assist, see Manage large language models.

    For each Now Assist in Document Intelligence use case, only one LLM can be enabled at a time. Now Assist employs the selected LLM when processing documents for the use case.

    Procedure

    1. Navigate to All > Now Assist Admin > Skills.
    2. In the workflow list, select Platform.
    3. In the Platform skills list, find the applicable document intelligence skill and select Edit in the options menu ( Field options menu icon).
    4. Select the use case you would like to configure.
    5. Click the settings icon (Use case settings icon).
    6. On the Manage LLMs screen, select the LLM provider.
    7. Select Save.

    Result

    The selected LLM is enabled for the use case.