Client API reference

Use client-side JavaScript APIs to control aspects of how ServiceNow AI Platform is displayed and functions within the web browser. This reference lists available classes and methods along with parameters, descriptions, and examples to help control the end-user experience.

• StandaloneClientMethods
  Standalone client methods are methods that you can use within your client JavaScripts, such as reflistOpen, but aren't a part of any class or API.
• DynamicTranslation - Client
  The DynamicTranslation API provides methods that translate text, in real time, into multiple languages using translation service providers. This API is available for both standard clients and Angular-based Service Portal clients.
• g_service_catalog - Client
  The g_service_catalog API provides methods to access data in a multi-row variable set (MRVS) when a model is open.
• GlideAgentWorkspace (g_aw) - Client
  The g_aw API provides methods that enable a UI action or client script to open a specified record in an Agent Workspace tab.
• GlideAjax - Client
  The GlideAjax class enables a client script to call server-side code in a script include.
• GlideDialogWindow - Client (deprecated)
  The GlideDialogWindow API provides methods for displaying a dialog in the current window and frame.
• GlideDocument - Client
  The GlideDocument API provides methods to search a Document Object Model (DOM) element, a document, or a JQuery element.
• GlideFlow - Client
  The GlideFlow API provides methods for client-side interactions with actions, flows, and subflows.
• GlideForm (g_form) - Client
  The GlideForm API provides methods to customize forms.
• Mobile GlideForm (g_form) - Client
  The Mobile GlideForm (g_form) API provides methods to work with forms on the mobile platform.
• GlideGuid - Client
  The GlideGuid API provides methods to create a globally unique identifier.
• GlideList2 (g_list) - Client
  The GlideList2 API provides methods to customize (v2) lists.
• GlideListV3 (g_list) - Client (deprecated)
  The GlideListV3 API provides methods to manipulate lists.
• GlideMenu (g_menu and g_item) - Client
  The GlideMenu API provides methods that can be used in UI context menus and in onShow scripts to customize UI context menu items.
• GlideModalForm - Client
  The GlideModalForm API provides methods to display a form in a GlideModal.
• GlideModal - Client
  The GlideModal API provides methods for displaying a content overlay, known as a modal. Modals are interactive windows that appear above a page and close when a user takes an action. You can use a modal to display information, ask questions, or perform actions.
• GlideNavigation - Client
  The GlideNavigation API provides methods to control and refresh the navigator and main frame.
• GlideNotification - Client
  The GlideNotification API provides methods that display messages over the page content.
• GlideRecord - Client
  The GlideRecord API provides methods that perform database operations. This API enables the use of some GlideRecord functionality in client-side scripts, such as client scripts and UI policy scripts.
• GlideURLV3 - Client
  The GlideURLV3 API provides methods for manipulating a URI.
• GlideUser - Client
  The GlideUser API provides methods that access information about the current user and current user roles. Using this API avoids the need to use the slower GlideRecord queries to get user information.
• GlideUIScripts - Client
  The GlideUIScripts API provides methods to access UI scripts from within client-side code.
• Guided Tours - Client
  The Guided Tours API provides methods for launching and stopping guided tours.
• i18N - Client
  The i18N API provides methods to get and format translated messages.
• openFrameAPI - Client
  The openFrameAPI provides methods that interact with OpenFrame. OpenFrame is an omni-present frame that communication partners can use to integrate their systems into the ServiceNow platform.
• NotifyClient - Client
  The NotifyClient API provides methods that enable you to use Notify telephony functionality, such as making and receiving calls from a web browser.
• NotifyOnTaskClient - Client
  The NotifyOnTaskClient API provides methods for sending SMS messages or starting/managing a conference call for various telephony service providers, such as Zoom and Webex.
• ScopedSessionDomain - Client
  The ScopedSessionDomain script include that contains client-side methods that provide functionality related to the current session domain.
• ScriptLoader - Client
  The ScriptLoader API provides methods to load scripts asynchronously.
• SNAnalytics - Client
  The SNAnalytics API provides methods to push custom analytics data (events, pages, and user properties) to the Usage Insights for Service Portal dashboard.
• spAriaUtil - Client
  The spAriaUtil API provides methods to show messages on a screen reader.
• spContextManager - Client
  Makes data from a Service Portal widget available to other applications and services in a Service Portal page. For example, pass widget data to Agent Chat when it opens in a Service Portal page.
• spModal - Client
  Shows alerts, prompts, and confirmation dialogs in Service Portal widgets. The spModal class is available in Service Portal client scripts.
• spUtil - Client
  The spUtil API provides utility methods to perform common functions in a Service Portal widget client script.
• StopWatch - Client
  The StopWatch API provides methods to measure the duration of operations.