CMDBDuplicateTaskUtils - Global

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:10分
  • The CMDBDuplicateTaskUtils script include provides methods to create a de-duplication task that contains duplicate configuration items (CIs) that are of independent type.

    A de-duplication task can only contain Configuration Management Database (CMDB) CIs that are not in another de-duplication task.

    CMDBDuplicateTaskUtils - CMDBDuplicateTaskUtils()

    Creates an instance of the CMDBDuplicateTaskUtils class.

    表 : 1. Parameters
    Name Type Description
    None
    /**
     * CMDBDeduplicateTaskUtil().createDeduplicateTask() example
     * 
     * OVERVIEW
     * 
     * This script will allow you to search the CMDB
     * for records that may be duplicates based on the field
     * and filter definitions of your chosing
     * 
     */
    
    try {
    
        //SET INITIAL VARIABLES
    
        //Set the table that you would like to check for duplicates - note this MUST be a CMDB table
        var cmdbTable = 'cmdb_ci';
    
        //Add a filter as an encoded query if desired - only objects within this filter will be matched
        // this query filters items are Apple computers located in New York (NY)
        var filterQuery = 'sys_class_name=cmdb_ci_computer^sys_class_name=cmdb_ci_computer^manufacturer=b7e9e843c0a80169009a5a485bb2a2b5^sys_class_name=cmdb_ci_computer^manufacturer=b7e9e843c0a80169009a5a485bb2a2b5^locationLIKENY';
    
        //Which field shall we use to check for duplicates?
        var matchField = 'name';
    
        //Do matches need to have the same cmdb_ci class? - This prevents child device types from matching if enabled i.e. Computer, Server
        var sameClass = true;
    
        //Should empty values be excluded from match?
        var excludeEmpty = true;
    
        //Minimum number of duplicates required to create a de-duplication task - must be at least 2
        var numberOfMatches = 2;
    
    
        //USE GLIDE AGGREGATE TO IDENTIFY POSSIBLE DUPLICATES
    
        var dupeSetAgg = new GlideAggregate(cmdbTable);
        if (filterQuery) dupeSetAgg.addEncodedQuery(filterQuery);
        dupeSetAgg.addAggregate('COUNT', matchField);
        dupeSetAgg.orderByAggregate('COUNT', matchField);
        dupeSetAgg.groupBy(matchField);
        if (sameClass) dupeSetAgg.groupBy('sys_class_name');
        if (excludeEmpty) dupeSetAgg.addNotNullQuery(matchField);
    
        //Group by domain if domain separation is enabled (prevent matches across domains)
        if (gs.getProperty('glide.sys.domain.partitioning') == 'true') dupeSetAgg.groupBy('sys_domain');
    
        //Must have at least 2 CI records that match
        if (numberOfMatches < 2) numberOfMatches = 2;
        dupeSetAgg.addHaving('COUNT', matchField, '>=', parseInt(numberOfMatches));
    
        dupeSetAgg.query();
    
    
        //LOOP THROUGH EACH SET OF MATCHES
    
        while (dupeSetAgg.next()) {
            var dupeRecordCount = dupeSetAgg.getAggregate('COUNT', matchField);
            var dupeRecordsList = [];
            var dupeAggQuery = dupeSetAgg.getAggregateEncodedQuery();
            var dedupeShortDesc = 'Found ' + dupeRecordCount + ' records where ' + matchField + ' = ' + dupeSetAgg.getValue(matchField) + '\n';
            var dedupeDescription = '';
    
            gs.log(dedupeShortDesc, 'Dedupe Task Script');
    
            //Prepare notes - Header row
            dedupeDescription += 'NAME | CREATED ON | UPDATED ON'
    
    
            //GATHER ADDITIONAL DEVICE DETAILS (NEED SYS_IDs)
    
            var dupeDevices = new GlideRecord(cmdbTable);
            dupeDevices.addEncodedQuery(dupeAggQuery); //Use the exact query that the aggregate used for this group
            dupeDevices.query();
    
            while (dupeDevices.next()) {
                var devName = dupeDevices.getValue('name');
                var devCreated = dupeDevices.getDisplayValue('sys_created_on');
                var devUpdated = dupeDevices.getDisplayValue('sys_updated_on');
                var devId = dupeDevices.getUniqueValue();
    
                //Add CI to notes
                dedupeDescription += '\n' + devName + ' | ' + devCreated + ' | ' + devUpdated;
    
                //Add sys_id to list of matched records for this group
                dupeRecordsList.push(devId);
            }
            gs.log(dedupeDescription, 'Dedupe Task Script');
    
    
            //CREATE DEDUPLICATION TASK
    
            //Convert array to string - .createDuplicateTask() expects a comma separated string
            var deviceIdString = dupeRecordsList.join();
    
            var dedupeUtil = new CMDBDuplicateTaskUtils();
            var dedupeTaskId = dedupeUtil.createDuplicateTask(deviceIdString);
    
    
            //UPDATE DEDUPLICATION TASK - ADD DETAILS
    
            if (dedupeTaskId) {
    
                var dedupeTask = new GlideRecord('reconcile_duplicate_task');
                dedupeTask.get(dedupeTaskId);
                dedupeTask.setValue('short_description', dedupeShortDesc);
                dedupeTask.work_notes = dedupeDescription;
                dedupeTask.update();
    
                gs.log('>>>Created de-duplication task ' + dedupeTask.getValue('number') + ' for ' + devName, 'Dedupe Task Script');
    
            }
    
        }
    
    } catch (er) {
        gs.log(er, 'Dedupe Task Script');
    
    }

    Output (unique sys_id):

    Dedupe Task Script: Found 2 records where name = MacBook Pro 15"
    
    Dedupe Task Script: NAME | CREATED ON | UPDATED ON
    MacBook Pro 15" | 2012-02-18 00:14:21 | 2021-12-17 04:28:17
    MacBook Pro 15" | 2012-02-18 00:14:37 | 2021-12-17 04:28:21
    MacBook Pro 15" | 2012-02-18 00:14:29 | 2021-12-17 04:28:31
    ...
    MacBook Pro 15" | 2012-02-18 00:14:36 | 2021-12-17 04:30:17
    MacBook Pro 15" | 2012-02-18 00:14:32 | 2021-12-17 04:30:14
    MacBook Pro 15" | 2012-02-18 00:14:19 | 2021-12-17 04:30:14
    Dedupe Task Script: >>>Created de-duplication task DUP0001002 for MacBook Pro 15"

    CMDBDuplicateTaskUtils - createDuplicateTask(String sysIDs)

    Create a de-duplication task in which the sys_ids of duplicate CIs are specified.

    表 : 2. Parameters
    Name Type Description
    sysIDs String A comma-separated list of sys_ids for which to create a de-duplication task.
    表 : 3. Returns
    Type Description
    String The sys_id of the created de-duplication task.
    Returns null if:
    • The input string is empty.
    • The input parameter contains a sys_id that is not in the cmdb_ci table.
    • The input parameter contains a sys_id that is in an open de-duplication task
    // where <sys-id1> and <sys-id2> are sys_IDs of CIs in the cmdb_ci table
    var sysIDs = '<sys-id1>,<sys-id2>';
    var dupTaskUtil = new CMDBDuplicateTaskUtils();
    var deDupTaskID = dupTaskUtil.createDuplicateTask(sysIDs);
    gs.info(deDupTaskID);

    Output (unique sys_id):

    04c53e2c1bac411079e52131604bcba9