Configure the ODBC driver for large data sets

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：1分

    • You can set two ODBC driver properties to deal with errors you receive when using queries that return large amounts of data.

    始める前に

    You must have administrator-level access for the Windows computer on which you want to configure the ODBC driver for large data sets.

    このタスクについて

    These properties are set using the ODBC Management Console available on Windows operating systems. For more information, see ODBC management console properties.

    手順

    1. In Windows, navigate to Start > Programs > ServiceNow ODBC > Management Console.
    2. Navigate to Data Source Settings > ServiceNow > IP Parameters.
    3. Set the Timeout property to be more than the glide.soap.request_processing_timeout.odbc value in seconds.
      ODBC makes SOAP calls on the instance. The glide.soap.request_processing_timeout.odbc system property is the timeout for the ODBC driver.
    4. Navigate to Services > Service Settings > SQL Engine Parameters.
    5. Increase the ServiceSQLDiskCacheMaxSize property.
      Typically, when running a query that returns 50,000 rows, the default value of 200 MB must be increased.