hr_ActivityUtils - Scoped

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:2分
  • The hrActivityUtils script include enables you to create HR cases from a record producer.

    This script include requires the HR Lifecycle Events plugin (com.sn_hr_lifecycle_events) and runs in the sn_hr_le namespace.

    hr_ActivityUtils - createCaseFromProducer(GlideRecord current, Object producer, String cat_item.sys_id)

    Creates a case from a record producer and service. This method is intended to be called as-is to create a producer and does not require supplying data.

    The following variables can be configured in a record producer to provide additional capabilities as follows:
    • job – References sn_hr_core_job and maps to subject_person_job in an HR case
    • opened_for – References sys_user and maps opened_for in an HR case
    • concurrent_job – If the record producer includes this variable (by activating checkbox) and parameters have job information, creates a new job in sn_hr_core_job table
    表 : 1. Parameters
    Name Type Description
    current GlideRecord GlideRecord for case to be created.
    producer Object Comma-separated key value pair containing data as questions and answers that are automatically provided when a user submits an answer to a record producer question.
    cat_item.sys_id String Looks up the HR service of case being created and variable names to populate the description.
    表 : 2. Returns
    Type Description
    Object New case in related table, varies by product.

    This method is intended to be called as-is to create a producer and does not require supplying data.

    new sn_hr_core.hr_ActivityUtils(current).createCaseFromProducer(producer, cat_item.sys_id);