Downloading the SQL API Drivers on Client Machine

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Download the ODBC and JDBC drivers from your ServiceNow instance to your client machine to enable SQL API connectivity.

    Before you begin

    Role required: admin

    Make sure that:

    • The SQL API plugin is installed on your ServiceNow instance.
    • You have configured SQL API access on your instance.

    About this task

    After configuring SQL API on your ServiceNow instance, you must download the ODBC and JDBC drivers to your client machine. These drivers enable your Business Intelligence tools and data analysis platforms to connect to your ServiceNow data.

    Procedure

    1. Navigate to All > Application Manager.
    2. Search for SQL API and select the SQL API tile.
    3. In the SQL API application details, locate the driver download section.
    4. Download the appropriate driver for your client machine:
      • For ODBC connections, download the ODBC driver (version 1.0 or later).
      • For JDBC connections, download the JDBC driver (version 1.0 or later).

      The driver files are downloaded to your client machine's default download location.

    Result

    The SQL API drivers are now downloaded to your client machine and ready for installation and configuration.

    What to do next

    After downloading the drivers, proceed to install and configure them on your client machine:

    • For ODBC driver installation, see Installing ServiceNow SQL API - ODBC driver on client machine.
    • For JDBC driver configuration, see Configuring ServiceNow SQL API - JDBC driver on client machine.