Service Operations Workspace for Telecommunications Network Inventory user interface

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：8分

    • Explore the Service Operations Workspace for Telecommunications Network Inventory interface to understand how an operator can prioritize network inventory tasks and offer solutions.

    Accessing Service Operations Workspace

    From the Workspaces menu, select Service Operations Workspace.

    Landing page

    The landing page in the Service Operations Workspace for Telecommunications Network Inventory provides an overview of the current operational landscape of your datacenter. The landing page includes the important items such as datacenter overview, list of your and your team's assignments including change requests, alerts, and incidents.

    図 : 1. Example of the landing page of Service Operations Workspace for Telecommunications Network Inventory
    Service Operations Workspace for TNI landing page view of the current status of your assignments.

    Widgets in the landing page might look different based on the Telecommunications Service Management (TSOM) and Telecommunications Service Operations Management (TSOM) applications you have installed.

    表 : 1. Landing page widgets
    Widget type Widget and Description
    Important Items
    Critical incidents
    Total count of incidents that are critical.
    Critical alerts
    Total count of alerts that are critical.
    My open change requests
    Total count of open change requests.
    Critical change requests
    Total count of change requests that are critical.
    Critical tasks
    Total count of change tasks that are critical.
    Warranty expired
    Total count of network assets with expired warranties.
    注:
    With TSOM is installed, the following widgets appear.
    • Critical incidents
    • Critical alerts
    • Critical change requests
    • Warranty expired
    With TSM is installed, the following widgets appear.
    • Critical incidents
    • Critical change requests
    • Critical tasks
    • Warranty expired
    Without TSOM and TSM are installed, the following widgets appear.
    • My open change requests
    • Critical change requests
    • Critical tasks
    • Warranty expired
    Data Center overview
    Power consumption
    Bar chart representation of total power supplied to datacenter.
    Rack Unit consumption
    Bar chart representation of rack usage of datacenter.
    Power usage effectiveness
    Bar chart representation of power usage of datacenter. Power Usage Effectiveness (PUE) is a measure of how efficiently a datacenter uses energy. It compares the total power used by the datacenter to the power used only by the equipment (like servers).
    Your work/Your team's work Select Your work to view your assignments, or select Your team's work to view your team's assignments.
    Incidents
    List of all incidents.
    Alerts
    List of all alerts.
    Open change requests
    List of all open network change requests.
    Open change tasks
    List of all open network change tasks.
    注:
    With TSOM is installed, the following widgets appear.
    • Incidents
    • Alerts
    With TSM is installed, the following widgets appear.
    • Incidents
    • Open change requests
    Without TSOM and TSM are installed, the following widgets appear.
    • Open change requests
    • Open change tasks

    Lists

    From the Lists view, you can access most of the Telecommunications Network Inventory classes and functions. An agent can analyze the individual lists of incidents, alerts, change tasks, and so on, and take appropriate action. To learn more, see Lists view.

    To access the Lists view, select the list icon (List Icon.)

    図 : 2. List view tab
    List tab in Service Operations Workspace.
    The menus you see depend on the applications you have installed. If you install the TSOM and TSM, the Incidents and Alerts menu appears on the Lists view.
    注:
    You must install Service Operations Workspace Alert Management (sn_sow_em)" plugin to view the Alerts in the List menu.

    To learn more about Telecommunications Network Inventory features, see Exploring Telecommunications Network Inventory.

    Network visualization

    The Network visualization view provides various options to explore the network infrastructure-related functions. You can use the Network visualization to view the geographical location of your network sites, the floor plan of a datacenter, and the topology of your network. To learn more, see Visualize network infrastructure.

    To access the Network visualization page, select the blue hub icon (Blue Hub Icon.).

    図 : 3. Example of Network visualization page
    Network visualization page view.

    Inventory management

    Use the Inventory management view in the Service Operations Workspace to get a detailed view of your network inventory. To learn more, Management view.

    To open the Inventory management view, select the database search icon (Database Search Icon) on the side panel.

    図 : 4. Example of Inventory management view
    Inventory Management view of the current status of network assets.

    Design and Assign your network service

    The Design and Assign function provides step-by-step guidance for designing a network service. You can use the Design and Assign function to complete guided activities to design the network services and assign the network inventories. To learn more, see Design and assign your network services.

    To access the Network visualization page, select the network visualization icon (Design Assign Icon).

    図 : 5. Example of Design and Assign home page
    Design and Assign home page with list of change requests.