Components installed with Financial Services Operations Integration with FRISS

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 3분

    • Several types of components are installed with activation of the Financial Services Operations Integration with FRISS (com.sn_fso_intg_friss) plugin, including tables.

    Roles installed

    표 1. Roles installed with the Financial Services Operations Integration with FRISS plugin
    Role title [name] Description
    FRISS integration admin

    [sn_fso_intg_friss.admin]

    		 Administrator role for managing the flows for FRISS integration.
    FRISS integration viewer

    [sn_fso_intg_friss.viewer]

    		 Viewer role that provides read access to the Claim Fraud Indicator table.

    Plugins installed

    The ServiceNow Integration Hub Starter Pack Installer [com.glide.hub.integrations] plugin is required to support Financial Services Operations Integration with FRISS.

    표 2. Plugins installed with the Financial Services Operations Integration with FRISS plugin
    Plugin Description
    FRISS Spoke (com.sn_friss_spoke) Provides a list of the actions to solve the fraudulent activity in the insurance industry. The actions include reducing the number of false reporting of claims, increasing the number of avoided claims, and processing the genuine claims immediately.
    Financial Services Operations Core (sn_bom) Stores the customer data that is needed to make claim requests. For more information, see Financial Services Operations Core.

    Tables installed

    Financial Services Operations Integration with FRISS references information from the following tables to store data:
    • Financial Services Operations tables that are installed when Commercial Lines Claims and Personal Lines Claims applications are installed.
    • Tables from Customer Service Management (CSM) application.
    • The ServiceNow AI Platform tables.
    표 3. Tables installed with the Financial Services Operations Integration with FRISS plugin
    Table Description
    Claim Fraud Indicator

    [sn_fso_intg_friss_indicator]

    		 Stores details on the indicators that contribute to the fraud score.