Work on a document verification task

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 3분
  • A document agent can review and approve or reject a document submitted for verification.

    시작하기 전에

    주:
    An OCR-processed document can be automatically reviewed and approved. For information on OCR-processed documents, see Integrating with Document Intelligence.

    Role required: sn_doc_processor.agent​

    프로시저

    1. Navigate to Financial Services Operations > Workspace.
    2. Select the lists icon ().
    3. In the Lists tab, under Document verification, open the task list.
      • For your assigned tasks, select Assigned to me.
      • For all document verification tasks, select All.
    4. In the list, select the document verification task that you want to work on.
      To work on a verification task that is not assigned to you yet, assign it to yourself by selecting Assign to me.
    5. Verify the completeness of all documents that are submitted.
      If a document has been processed through OCR, you can select Open in DocIntel to review the document and update document field values, or check the Field values tab to review extracted document field values. For more information, see Integrating with Document Intelligence.
    6. 옵션: From the Notes and Activity tab in the Work notes field, enter any comments.
    7. Select one of the following options.
      TaskAction
      Verify Select Verify if the document details are sufficient.
      Reject You can reject a document verification task if the details are insufficient.
      1. From the Rejection reason field, select the reason from the following options.
        • Information mismatch
        • Incorrect document
        • Expired document
        • Scanning issues
        • Fraudulent document
      2. Select Reject.

    결과

    If the task is verified, the document verification task state shows as Verified. If the task is rejected for verification, the document verification task state shows as Not Submitted.