Exploring Next Experience for Demand Management

Next Experience for Demand Management helps you to create, evaluate, and prioritize demands, throughout the demand life-cycle.

Next Experience for Demand Management overview

Next Experience for Demand Management is a centralized workspace experience that streamlines how organizations capture, evaluate, and progress demands through their life-cycle. It brings together all demand‑related activities, such as intake, qualification, and task management, into a single interface. By consolidating access to demands, tasks, resources, financials, and supporting records, the workspace eliminates the need to navigate across multiple modules.

Next Experience for Demand Management gives product owners, portfolio managers, and demand managers a comprehensive overview of all active and incoming demands. It enhances planning accuracy by providing structured ways to define demand scope, assess capacity, estimate effort, and evaluate financial and strategic impact. With guided governance through Playbooks, the Next Experience for Demand Management helps teams prioritize work effectively, improve decision‑making, and ensure consistent progression of demands from intake to completion.

표 1. Next Experience for Demand Management benefits

Benefit	Feature
Capture a new business need and kick off structured governance from intake.	Create a demand and start the intake flow. For more information, see Create a demand.
Use advanced filtering options to find specific demands based on criteria such as status, start and end dates, and project type.	Filter and sort demands. For more information, see Demands list view.
Define different governance processes for demands.	Use playbooks (default and custom) for demand governance processes with low code/no code changes. For more information, see Use Playbooks.
Add and manage work needed to progress a demand to approval or delivery readiness.	Create and manage demand tasks (including time card submission). For more information, see Create and manage demand tasks.
Collaborate on specifications, notes, and decisions within the demand record.	Use Docs to co-author content directly from the demand. For more information, see Docs for demands in Next Experience for Demand Management.
Track risks, issues, and decisions to maintain traceability and control.	Add or associate RIDAC records with the demand. For more information, see Add and manage RIDAC records.
Plan and control financials associated with a demand.	Create cost plans, generate labor costs, and manage expense lines. For more information, see Managing financials for demands.
Create financial baselines to track variance over time.	Create demand baselines to track the demand finances. For more information, see Create financial baselines.
Quantify expected value for business cases.	Create and manage monetary and non-monetary benefit plans for your demand and associate them to each other. For more information, see Create and manage benefit plans.
Align work capacity with demand scope and timelines.	Create and manage capacity for a demand. For more information, see Create and manage resource assignments.
Progress qualified demands into downstream delivery entities.	Create entities from a demand such as projects, enhancements, and changes. For more information, see Create an entity from a demand.
Summarize demands and refine them using Now Assist.	Summarize a demand record from its details and refine the text field values of a demand. For more information, see Now Assist skills in Next Experience for Demand Management.
Link AI systems to a demand directly from Next Experience for Demand Management.	Associate AI systems with your demand as and when necessary. For more information, see Create AI systems.