Configuring the Next Experience UI

Set up your ServiceNow Next Experience to drive productivity, improve engagement, and reveal insights across the ServiceNow AI Platform.

Select the following links to learn about Next Experience functionality with the admin role and configuring the Next Experience UI. Configuration of the Next Experience UI is available only to users with the admin role.

• Considerations for activating Next Experience
  Next Experience delivers a next generation, intuitive, personalized experience to drive productivity, improve engagement, and surface insights across the ServiceNow AI Platform. Your path to activating Next Experience may depend on your instance's level of customization.
• Next Experience Readiness Checker
  The Next Experience Readiness Checker assists users with deciding whether to turn on Next Experience after an upgrade.
• Working with themes in Next Experience
  Themes enable you to tailor the visual experience for your users, helping to update the look and feel to be more like your brand.
• Next Experience landing pages
  Modify the landing pages on your Next Experience instance so that users see a landing page tailored to their experience in ServiceNow.
• Performing admin user functions in Next Experience
  Use admin functions in the Next Experience user menu to elevate roles, impersonate users, and configure a workspace.
• Configure custom menus for Unified Navigation
  Create custom menus in the Next Experience Unified Navigation that contain just what the users need to increase productivity and efficiency.
• Next Experience All Menu Editing
  Create and edit application menus and modules directly in the Platform All menu.
• Add a workspace to the Unified Navigation Workspaces menu
  Configure the Unified Navigation to display a workspace in the Workspaces menu.
• Set the order of your workspaces in the Unified Navigation Workspaces menu
  Set the order of your workspaces and control how they appear in the Unified Navigation Workspaces menu.
• Configuring search in Next Experience
  Administrators can customize Next Experience search settings. Add new searchable tables, modify the fields displayed for search results from a table, or add workspace applications to the search context menu for users.
• Create custom notifications in Next Experience
  Provide better context and information about users' work by creating custom content for in-product notifications in Next Experience.
• Next Experience in-product help
  Providing instructions that display in your Next Experience UI can help orient your users to the UI and provide information about their tasks.
• Next Experience banner announcements
  Banner announcements enable you to communicate planned maintenance, unplanned outages, or important events like ESPP stock plans or benefits enrollment to those affected or to everyone. You can target specific experiences or all experiences.
• Exploring Next Experience pickers
  Next Experience scope pickers provide easy consistent scope selection across your instance.
• Next Experience client-side scripting global variables
  Next Experience global variables are used in client scripts to determine whether Next Experience is applied to a page.
• Next Experience system properties
  List of system properties related to the Next Experience UI.
• Measuring the performance of your instance in Next Experience
  View the performance-based information, including the UI loading times, for any recently accessed Next Experience page by using the client interaction table.