Associate a portal with a knowledge base

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분

    • You can associate a portal with any knowledge base. Multiple knowledge bases can be associated with a portal.

    시작하기 전에

    Role required: admin or sp_admin

    프로시저

    1. Navigate to All > Service Portal > Portals.
    2. In the Knowledge Bases related list, select Edit.
      팁:
      If you don't see the Edit option, confirm that you have the correct application scope selected in the application picker.
    3. Select one or more knowledge bases to add to the portal.
      The knowledge bases are displayed in Service Portal page listed in the KB Home page for the portal. If no knowledge bases are selected, all knowledge bases are available in the portal.
    4. Select Update.