Log in to an instance

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분
  • Each ServiceNow instance has a unique, secure web address. The base URL for each instance has the default format: https://<instancename>.service-now.com.

    시작하기 전에

    Role required: none

    이 태스크 정보

    Users log in to the instance from a web browser. Administrators can associate a custom URL, such as support.myurl.com, that resolves to point to instancename.service-now.com.
    주:
    ServiceNow does not support any other methodologies to associate a custom or vanity URL. If you have a custom or vanity URL associated with an instance prior to the Madrid release, contact Support.

    프로시저

    1. Enter the base URL in any web browser.
      • If your system uses external authentication, you are automatically logged in. For example, you may log in to company services when you log in to your computer.
      • If your system does not use external authentication, the Welcome page appears.
    2. Enter your user name and password.
    3. 옵션: Select the Remember Me check box to remain logged in until you manually log out.
      The administrator can enable or disable this option. For more information, see Change settings for the Remember me check box and cookie.
    4. Press the Enter key or click Login.