Components installed with plugins

Several types of components such as tables, user roles, and business rule are installed when you activate the plugins in Retail.

To see the components installed with each plugin, see:

• Components installed with Retail core overview
• Components installed with Retail Mobile
• Components installed with Retail Store Services
• Components installed with Retail customer complaint
• Components installed with Retail HQ Operations
• Components installed with Retail In-store Operations
• Components installed with Store Plans - Fulfilment in Portal
• Components installed with Task Plan Template Playbook
• Components installed with PWM Playbook Activities
• Components installed with Smart Assessments for CSM
• Components installed with Store Audit Operations
• Components installed with Field Service for Audit
• Components for Break-Fix

• Components installed with Retail core overview
  Several types of components such as tables, user roles, and business rule are installed when you activate the Retail Core.
• Components installed with Retail Mobile
  Certain dependencies must be considered when using the Retail Mobile plugin.
• Components installed with Retail Store Services
  Certain roles and dependencies must be considered when using the Retail Store Services plugin.
• Components installed with Retail customer complaint
  Certain roles and dependencies must be considered when using the Retail customer complaint plugin.
• Components installed with Retail HQ Operations
  Certain roles and dependencies must be considered when using the Retail HQ Operations plugin.
• Components installed with Retail In-store Operations
  Certain roles and dependencies must be considered when using the Retail In-store Operations plugin.
• Components installed with Store Plans - Fulfilment in Portal
  Certain roles, plugin dependencies, and fields must be considered when fulfilling Store Cases and Store Tasks from the Retail Portal.
• Components installed with Retail Playbook for Store Plan
  Certain roles and dependencies must be considered when using the Retail Playbook for Store Plan.
• Components installed with Task Plan Template Playbook
  Certain roles and dependencies must be considered when using the Task Plan Template Playbook.
• Components installed with PWM Playbook Activities
  Certain roles and dependencies must be considered when using the PWM Playbook Activities.
• Components installed with Smart Assessments for CSM
  Smart Assessment support in Customer Service Management (CSM) and Field Service Management (FSM) workspaces provides a unified experience for creating, configuring, and viewing assessment templates and instances.
• Components installed with Store Audit Operations
  Reference information for roles, tables, fields, and workspace configuration artifacts for Retail Store Audit Operations.
• Components installed with Field Service for Audit
  Reference information for the plugin dependencies, roles, and tables installed with the Field Service for Audit plugin.
• Components for Break-Fix
  Technical reference for Break-Fix case states, available actions, critical fields, tables, and data relationships.
• Components for ServiceNow Otto integration for break-fix
  Technical reference for webhook events, authentication types, platform artifacts, and troubleshooting.