Exploring Now Assist for Operational Sustainability

With the Now Assist for Operational Sustainability application, you can use the skills to automate the collection of ESG (Environmental, Social, and Governance) metric data from utility bill documents.

Now Assist for Operational Sustainability overview

The Now Assist for Operational Sustainability is designed to enable you to leverage various Now Assist skills and agentic workflows focused on Operational Sustainability Management. Now Assist for Operational Sustainability is available based on entitlements.

Now Assist for Operational Sustainability benefits

The generative AI skills in the Now Assist for Operational Sustainability application offers the following benefits:

• Automation of ESG data processes, reducing manual effort in collecting, validating, and reporting of data.
• Minimized human intervention in repetitive tasks, enabling ESG teams to focus on strategic initiatives and compliance goals.
• Accelerated data processing and reporting, enabling faster turnaround for audits and disclosures.
• Scalable and future-ready framework, supporting integration of new ESG skills and workflows for evolving regulatory requirements.

Now Assist for Operational Sustainability skills

The following generative AI skill and agentic workflows are available in Now Assist for Operational Sustainability:

Skill	Description	User
Document Intelligence for utility invoices	Streamlines data management by automating the extraction of utility bill data, including consumption, billing dates, and amounts, within theOperational Sustainability Workspace. For more information, refer to Document intelligence for utility invoices.	sn_esg_gen_ai.docintel_user

• Document intelligence for utility invoices
  The AI-driven document intelligence for utility invoices feature is designed to automate metric data collection. It automates the metric data collection by extracting utility bill data, such as consumption, billing dates, and amounts, within the Operational Sustainability Workspace.
• Supporting information for Now Assist for Operational Sustainability
  Get a quick overview of the important information that is related to the Now Assist for Operational Sustainability application.
• Carbon calculations using AI agents
  Using AI agents, you can create calculated metric definition (CMD) records and formulas automatically for Scope 3 carbon emissions categories. The carbon calculations agentic workflow uses AI-powered document analysis and semantic matching to confirm accuracy, which helps reduce manual effort for ESG Management program managers.