Install Enterprise Architecture Workspace

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Install the Enterprise Architecture Workspace application (sn_apm_ws) if you have the admin role.

    Before you begin

    • Review the Enterprise Architecture Workspace application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.
    • Ensure you have activated the Application Portfolio Management plugin (com.snc.apm).
    • For enabling the technology portfolio management information in the Enterprise Architecture Workspace:
      • Ensure you have activated the Software Asset Management Foundation plugin (com.snc.sams).
      • Ensure you have installed the Technology Portfolio Management (sn_apm_tpm) store app.

    Role required: admin

    Install Enterprise Architecture Workspace screen.

    Procedure

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the application using the filter criteria and search bar.

      You can search for the application by its name or ID. If you cannot find an application, you may have to request it from the ServiceNow Store.

      Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    3. Select a version from the list and select Install.

      In the Install dialog box that is displayed, any dependencies that are installed along with your application are listed.

    4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.
    5. Optional: If demo data is available and you want to install it, select the Load demo data check box.
      Demo data comprises the sample records that describe application features for the common use cases. Load the demo data when you first install the application on a development or test instance.
      Important:
      If you don't load the demo data during installation, it's unavailable to load later.
    6. Select Install.