Exploring Now Assist in Document Intelligence

  • Release version: Xanadu
  • Updated May 31, 2025
  • 1 minute to read

    • With Now Assist in Document Intelligence, your agents can use generative AI to help review documents for key information and extract document data for use in your workflows.

    Now Assist in Document Intelligence overview

    Now Assist in Document Intelligence makes the following generative AI capabilities available to an agent:
    • Contract metadata extraction and contract analysis. The skills for contract metadata extraction and contract analysis are only available with the Now Assist in Contract Management application. For more information, see Now Assist in Contract Management.
    • Attachment summarization. Agents can view a summary of attachment content along with the record summary in ITSM. Attachment summarization is available in Now Assist for ITSM. For more information, see Customize a Now Assist for IT Service Management (ITSM) skill.
    • Document chat. Agents can receive chat responses based on document content. Document chat is available in Now Assist for Virtual Agent. For more information, see Upload documents in Now Assist in Virtual Agent.

    Now Assist in Document Intelligence skills

    For the Xanadu release, Now Assist in Document Intelligence includes the contract metadata extraction skill and the contract analysis skill. These skills are available with the Now Assist in Contract Management workflows. For more information, see Now Assist in Contract Management.