Create a copy of a Knowledge Graph schema and duplicate it for further customization.
Before you begin
Verify that you have not selected a ServiceNow prebuilt Knowledge Graph schema that is non-editable.
Verify that the scope selected when creating a Knowledge Graph schema is the same as the scope of the existing Knowledge Graph schema.
Role required: kg_admin
Procedure
-
Navigate to .
The UI displays a list of all the Knowledge Graph schemas on the landing page.
-
Select a Knowledge Graph schema.
-
Select the more icon (
).
-
Select Copy Graph.
Verify that the scope of the existing Knowledge Graph schema is the same as the new schema.
-
On the form, fill in the fields.
| Field |
Value |
| Display Name |
Existing name of the Knowledge Graph schema. |
| Name |
Name of the cloned Knowledge Graph schema. |
| Scope |
Scope under which you want to create the Knowledge Graph schema. |
| Description |
Knowledge Graph schema overview for users. |
| Mark as default |
Check box to select the cloned Knowledge Graph schema as a fallback schema. The default schema is used if the system fails to reach the assigned schema. |

-
Assign the new schema as a fallback schema by selecting the Mark as Default option.
Note:
- If the specified Knowledge Graph schema isn't available, the system uses the fallback schema.
- If you select this option, the system overrides the existing selection.
-
Select Create.