Install Flow Assist

Install the Now Assist for Creator application to add the Flow Assist generative AI capability.

Before you begin

• Role required: admin
• Review the Now Assist for Creator application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.
• Upgrade to Washington DC Patch 1 or later. For more information about this release, see Available patches and hotfixes.
• Enable Next Experience. For information about activating Next Experience, see Considerations for activating Next Experience.

Procedure

1. Navigate to the Now Assist for Creator application on the ServiceNow Store.
   Important:

   Now Assist for Creator requires a separate subscription.
2. From the Now Assist for Creator application page, select Request App.
3. After approval has been granted, on your instance, navigate to All > System Applications > All Available Applications.
4. Find the Now Assist for Creator application (sn_now_creator) using the filter criteria and search bar.
5. Select Install.

What to do next

Configure Now Assist for Creator to turn on the Flow Assist skills. Grant the now.assist.creator role to each user you want to use Flow Assist skills.