Exploring Now Assist for Vulnerability Response

  • Release version: Xanadu
  • Updated April 23, 2025
  • 1 minute to read

    • Get information about how your vulnerability managers and analysts can use AI agents with Now Assist for Vulnerability Response.

    Now Assist for Vulnerability Response overview

    With AI agents and agentic workflows provided with the Now Assist for Vulnerability Response application, your vulnerability managers and analysts have the option to determine your environment's potential exposure to recent, known vulnerabilities and view how well your remediation targets are in compliance with your Service Level Agreements (SLAs).

    Now Assist for Vulnerability Response users

    Table 1. Users
    User Description
    Vulnerability managers and analysts Determine your exposure to vulnerabilities in your environment and their potential impact to your configuration items (CIs) and business services.
    Vulnerability managers and analysts Get insights into how well you're achieving your remediation targets for vulnerabilities according to your Service Level Agreements (SLAs).
    Vulnerability managers and analysts Provide steps for analysts to remediate vulnerable items (VITs) that are assigned to them with watch topics and remediation efforts.

    Now Assist for Vulnerability Response benefits

    Table 2. Now Assist for Vulnerability Response benefits
    Benefit Feature Users
    • Identify assets with Common Vulnerabilities and Exposures (CVEs).
    • Determine the number of active vulnerability items (VITs) that correspond to CVEs.
    • Identify business services with known vulnerabilities.
    • Create watch topics for vulnerable item (VIT) remediation based on the information provided. The AI agent can create a Remediation Effort for the active VITs associated with the watch topic.
    		 Assess vulnerability exposure Vulnerability managers and analysts
    Gain insight into the progress of your Service Level Agreement (SLA) compliance summary for the past 30 days. View Groups and Asset Types that missed SLAs to help you track and adjust targets. Analyze vulnerability remediation status Vulnerability managers and analysts
    Retrieve relevant context and details for the vulnerable items assigned to you. Analyze, plan, and create steps for remediation. Steps for issue resolution Vulnerability analysts

    What to explore next

    To learn more about configuring and using Now Assist for Vulnerability Response, see: