Now Assist for Code

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Now Assist for Code

    ServiceNow® Now Assist for Code is a generative AI-powered tool designed to enhance coding efficiency on the ServiceNow AI Platform by providing code suggestions. This tool aims to speed up coding tasks and improve overall productivity.

    Show full answer Show less

    Key Features

    • Generative AI Capabilities: Explore the AI features available to assist with coding.
    • Configuration: Install and set up Now Assist for Code to access its functionalities.
    • Reference Material: Access information regarding code generation properties and user roles.

    Note: Some features may not be available in certain environments such as FedRAMP, NSC DOD IL5, Australia IRAP-Protected data centers, or for self-hosted customers. Availability may vary by region, so check for updates.

    Key Outcomes

    Using Now Assist for Code allows customers to leverage AI for coding tasks, enhancing productivity and streamlining development processes. However, customers must test and validate the AI outputs for accuracy and relevance, especially in critical sectors like healthcare or finance. Adherence to ServiceNow’s AI Acceptable Use Policy is required.

    This tool processes data from customer instances, which may be transferred to different locations, and it complies with ServiceNow’s data handling policies. Users can opt out of data collection at any time.

    ServiceNow® Now Assist for Code is a generative AI-powered tool that assists you by providing code suggestions. It accelerates the coding tasks and boosts productivity when scripting on the ServiceNow AI Platform.

    Get started

    Important:
    Some Now Assist products/features are currently unavailable for customers in the FedRAMP, NSC DOD IL5, or Australia IRAP-Protected data centers, self-hosted customers, or in other restricted environments. For more information, see the KB0743854 article in the Now Support Knowledge Base. Please check for availability updates in future releases.
    Important:
    Some Now Assist products/features are currently available only for customers in some regions. Be sure to check for availability updates in future releases.

    Troubleshoot and get help

    AI limitations

    This application uses artificial intelligence (AI) and machine learning, which are rapidly evolving fields of study that generate predictions based on patterns in data. As a result, this application may not always produce accurate, complete, or appropriate information. Furthermore, there is no guarantee that this application has been fully trained or tested for your use case. To mitigate these issues, it is your responsibility to test and evaluate your use of this application for accuracy, harm, and appropriateness for your use case, employ human oversight of output, and refrain from relying solely on AI-generated outputs for decision-making purposes. This is especially important if you choose to deploy this application in areas with consequential impacts such as healthcare, finance, legal, employment, security, or infrastructure. You agree to abide by ServiceNow’s AI Acceptable Use Policy, which may be updated by ServiceNow.

    Data processing

    This application requires data to be transferred from ServiceNow customers' individual instances to a centralized ServiceNow environment, which may be located in a different data center region from the one where your instance is, and potentially to a third-party cloud provider, such as Microsoft Azure. This data is handled per ServiceNow's internal policies and procedures, including our policies available through our CORE Compliance Portal.

    Data collection

    ServiceNow collects and uses the inputs, outputs, and edits to outputs of this application to develop and improve ServiceNow technologies including ServiceNow models and AI products. In addition, this application will collect information about scripts (and associated script records) in which Now Assist for code generation is called. Customers can opt out of future data collection at any time, as described in the Now Assist Opt-Out page.

    For more information, see the Now Assist documentation.