Activate Mastercard Spoke

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Activate the Mastercard Spoke in Integration Hub from the ServiceNow Store, enabling organizations to manage the full card dispute life-cycle. You can then use the spoke to efficiently search transactions, create claims, and process chargebacks, pre-arbitration, and arbitration case filings.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Process Automation > Flow Designer.
    2. To customize the connection configuration, access the connection settings in Flow Designer > Connections and select Mastercard.
      For more information on how to update the connection configuration, see Mastercard Spoke.