Exploring Document Processor

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • You can use the ServiceNow® Document Processor application to generate standard letters or documents.

    This application is automatically installed when you install any Financial Services Operations application or Financial Services Operations Core.

    An admin can use Document Templates to create HTML and PDF document templates, which can be used to generate standard letters or documents. The templates can be used to automate and simplify the process of filling out, signing, and reviewing documents online. For more information, see Document Templates.

    Admins can also integrate documents with 3rd party e-signature providers like DocuSign and Adobe Sign. For more information, see Document Template integration with Docusign or Document Template integration with AdobeSign.

    Features