Set upFinancial Services Operations Integration with Guidewire

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • You can integrate a ServiceNow instance with your Guidewire account so that you can access policy and claims information in the insurance core system.

    Before you begin

    Role required: admin

    To set up your integration, complete the following application setup actions.

    Procedure

    1. Install the Personal Lines Claims or Commercial Lines Claims plugins as needed.

      For more information about installing Personal Lines Claims, see Install Personal Lines Claims.

      For more information about installing Commercial Lines Claims, see Install Commercial Lines Claims.

    2. Request an Integration Hub subscription.
      To learn how, see Request Integration Hub.
    3. Install the Financial Services Operations Integration with Guidewire application from the ServiceNow Store, which automatically activates the Guidewire spoke.
      For more information on how to integrate and set up a ServiceNow instance with your Guidewire account, see Guidewire Spoke.