Review details of an information request case using Information Request Playbook

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Complete the Review stage as your second step in resolving a case using the Information Request Playbook.

    Role required: sn_gsm.constituent_agent, sn_gsm.relationship_agent, sn_gsm.government_service_manager, sn_gsm.business_agent, sn_gsm.agency_constituent_agent, sn_gsm.agency_manager, sn_gsm.agency_agent