Some PDIs are currently unavailable, and PDI actions are paused. View the latest updates here. Read More

Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1079900members
3019199posts
What`s New Popular Posts More The latest in Community Posted by jordancbaron Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights IbrarA Specialist Exporting ServiceNow Records to Microsoft Word Using a UI Action In my last blog, From ... Read More George_1 Specialist Agent Chat Transfer – Translation Between Agents I have a questions regarding Agent Chat in Workspace a... Read More George_1 Specialist Agent Chat Transfer – Unable to Leave Chat After Agent 1 transfers the chat to Agent 2, Agent 1 remains in the conversation an... Read More IbrarA Specialist From Form to PDF: Building a Record Export Button There is an ask that sounds very common but confuses a... Read More Tejas Adhalrao Specialist How to store data for the current user session in UI Builder? Hi everyone, I'm worki... Read More George_1 Specialist Affected details reports Incident form In the Native UI, the Affected Details tab displays 3 reports/widgets, whereas in t... Read More George_1 Specialist Enable Dynamic Evaluation in Action assignment What is the functionality of Dynamic Evaluation in sys_declarative_action_assignment Read More George_1 Specialist How to hide UI action button on change of field value workspace How to hide a ui actio... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online July 28 Workshop: Mission Ready: Unified AI Governance, Security and Automation Hosted by WhitleyT 28 Jul, 2026 07:00 AM PDT Event Details Online July 28 Webinar: Predict, Prevent, Prosecute: Eliminate Fraud, Waste and Abuse with Snowflake Hosted by WhitleyT 28 Jul, 2026 11:00 AM PDT Event Details Online CANCELLED! Arkansas SNUG | July 29th Hosted by Heather Strukus 29 Jul, 2026 07:00 AM PDT Event Details Online U.S. Federal Civilian mission: Turn Your App Engine Apps Into Autonomous Workflows Hosted by Mayleen Fitzcha 29 Jul, 2026 10:00 AM PDT Event Details Online ServiceNow Exchange: SPM Academy - Hybrid Project Management Hosted by ServiceNow 30 Jul, 2026 08:00 AM PDT Event Details Online Office Hours Live with Frances Frei — What Great Coaches Do with Anne Morriss (APAC) Hosted by jasminecole 31 Jul, 2026 03:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

SLA is stuck in paused state, even when case is closed.

Hi, help me with belowStart conditionWhen case is created the sla is getting attached and working fine the conditions areCategory is -----andSubcategory is  -----andcasedetail.subtyep3 starts with ------andstatus(which is state) is not cancelledwith ...

  • Question

Subscription groups and subscription users in Subscription Management

Hello Community,I just wanted to know how Subscribed groups and Subscribed users work in Subscription Management. When I add many groups and users in it. The count of subscribed users doesn't match with the group's users. The count differs from subs....

  • Question

MCO's New FSM Integration and Use Cases

Hello Community! We've added FSM integration and use case content to the Manufacturing Commercial Operations (MCO) documentation for the Australia release. You can access the content from Manufacturing landing page. What's new in this documentation? ...

  • Article
  • Manufacturing Commercial Operations
  • MCO
  • MCO use cases
  • use cases

Now Mobile Chatbot Branding

Hi all,I have an ai agent which I configured in Now Mobile Chatbot for xyz project. That AI Agent is linked to xyz custom assistant designer. In it, I have given the xyz custom branding. But the branding is not getting applied in my now mobile chatbo...

  • Question

need to change from email address to particular notification.

we have a OOB email notification. i need to change from address for this particular notification. i have updated the from address here its not working still I'm getting smtp mail address in outlook.Could you please help me to fix this

  • Question

Need help with Mobile App Builder scopes

I'm new to Mobile App Builder and am a bit confused about scopes and how to capture changes in an update set. I have a custom app with its own scope and I want to allow some of the functionality of the custom app on Mobile Agent.  I selected my custo...

  • Question

Affected details reports Incident form

In the Native UI, the Affected Details tab displays 3 reports/widgets, whereas in the Configurable Workspace I can only see 2 reports rendered on the form. The view is the same.     

  • Question

"Crate with Now assist" button redirecting to IDE

In Australia version, when I click on "Create with Now assist" button I am getting redirected to ServiceNow IDE page i.e. sn_glider_app. This has started happening recently. Anyone observed and fixed this issue.

  • Question

Resolved! Unabled to retrieve response body of RestMessage API v2 Request

Hi Developers! I am using RestMessgev2 for sending a POST API request to a Third-Party API endpoint in a Scoped Application.   I am able to successfully retrieve the response body when the HTTP Status Code is 200. However, I am receiving ClaimsServic...

  • Question
View More