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Community activity

Bow-tie

Anyone could help implementing Risk Bow-Tie in ServiceNow IRM. Please refer to the attached image as an example of a Risk Bow-Tie, which includes the following components:1. Controls (preventive = 4 and Mitigative = 3)2. Event or Risk Event = Maritim...

  • Question

Custom Widget To Show Additional Change Request Details in Service Portal

Hi all,  wanted to share this custom widget I created that shows a popup on the "approval" page in Service Portal.  One complaint I've often heard is that an Approver doesn't see much information about a Change Request if they view the OOB "approval"...

  • Article
  • Change Management
  • Multiple Versions

New button for Custom Table

I have a custom table (extended from kb_knowledge). I don't want to use the existing New button but created a new one. This is the scriptvar uri = action.getGlideURI();        var path = uri.getFileFromPath() + '';        path = path.substring(0, pat...

  • Question

REST API ATTACHMENT

Hi Dev,I want to know if how does it work? im currently trying to implement the attachment api binary and multipart but i got always an error upon my end. Here is the script i used for manual testing on my end in the background script i always got th...

  • Question

Hide New Button on Simple List Widget Instance

Hi Everyone, I need to hide the New button from the simple list widget instance when user clicks on show all link. I tried to add show_new JSON available in the community under Additional JSON options however, still the button is visible. I'm in Zuri...

  • Question

PA Dashboard reports are not visible after moving to higher instance?

Hi All,I have created a two new reports and added it to the PA Dashboard along some other reports which are already added to the dashboard. I've captured everything in the Update Set and moved the update set in Test instance. These two reports are no...

  • Question

I cannot set UI Policies nor Client Scripts on agile_board.do

Hi community, In my organization, we have a requirement for certain stories to fill some fields when they reach "Complete" state. I already knew that when a user tries to move a story from "Draft" to another state, then a form opens if the acceptance...

  • Question

Resolved! VMware Licensing Tables

Hi all,Hoping someone can help shed some information on a couple of tables.We have been doing some work with VMware and noticed that there are two tables that relate to SAM (VMware Discovered License Key Consumption + VMware Discovered License Key). ...

  • Question
  • Software Reconciliation and Compliance
  • VMWare Licensing

Exclude users from receiving notifications

Hi Community, I want to exclude 9 users from receiving notifications and these notifications gets triggered by a schedule Jobs which runs daily. Can I use conditional script in the scheduled Job or do I need to write an email script. 

  • Question

Notification to multiple users

Hi all, we have a requirement to send a single notification to more than 100 ppl from servicenow , right now when we try it, in recipient list email logs only 30-40 users are getting the notification is there an option to enable it for more than 100 ...

  • Question
  • Incident Communication Management

cmdb dashboard

hi,I am not able to access the CMDB Dashboard — CMDB View directly from the navigator. How can I access it? Thank you

  • Question

Resolved! CMDB health dashboard not working

Hey Experts, Require ur help/insights on CMDB health dashboard. When I open the dashboard it shows N/A even though the records are present in CMDB.How can I get it to show the output?TIA

  • Question
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