Hi Community,
I am working on a ServiceNow Zurich instance and trying to configure CMDB Health → Completeness for a CI class.
For example, I selected the CI class:
Configuration Item → Hardware → Computer → Cisco UCS Blade
Then I navigated to:
CI Class Manager → Cisco UCS Blade → Health → Completeness
However, I can see only the Recommended Fields section. I do not see any Required Fields tab/section.
I have already checked the CI Class Manager configuration, but the Required Fields option is not available.
I want to configure fields such as Serial number as required for this CI class and have them considered in the CMDB Health → Completeness → Required metric.
