ServiceNow Community

Unable to navigate Form Context Menu in Task Board

Hi, I am currently going through my onboarding and unable to find " Form Context Menu" to Add to Visual Task Board. Appreciate any kind of help. Thank you Manisha

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Presales certification

Please guide and hare Links for any ServiceNow presales certifications

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List of All ServiceNow Certifications Certifications in ServiceNow

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Dashboard in Workspace

Hi Team, How to add a platform analytics dashboard in Landing page of workspace Thanks in Advance

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The following fields contain errors: Resolution code

Hello Community,I wanted to share a quick fix for a blocking issue I discovered in Problem Management within the Service Operations Workspace (SOW) after upgrading to the Yokohama release (specifically glide-yokohama-12-18-2024__patch7-hotfix2b-10-2...

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To set the User Preference "Current start Page" from blank to "Use the default" for All users

Hi All, We have created Custom landing page in Next experience UI Builder and We have set the glide.next_experience.user_selected_landing_page_enabled system property to TRUE to allow users to change their landing page via their preferences. In Displ...

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Call Email client from UI Action

Hi,I have a requirement where I want to call an email client template through a UI Action. I have 2 email client templates on the same table. What I want to do is call one template from the OOB Functionality and the other using a UI Action.Now the is...

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Automated Test framework

Hi, I want to test, using ATF, that when a Change is generated from an Incident through the UI action, the Change number created matches the value populated in the Incident’s Change field under Related Records. If this is feasible in ATF, please pro...

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How to set a Short Description to Ask for approval in flow designer

Hi Everyone,I wanted to know what are the different ways to attach a Short Description to an "Ask for Approval" action in Flow Designer.Approval reason is there in flow but not visible in front end.

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docs for schema/column definitions of SNOW tables

Hi, Where can I get docs for schema/column definitions of below SNOW tables. sn_customerservice_casesn_customerservice_escalationsn_customerservice_u_case_esc_slaincidentincident_sla I am working on some Analytics on Historical customer service rela...

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Export HRC ticket to PDF issue

Good afternoon, Users in our organization were able to export HR cases to PDF, and suddenly the are not able to do so, they get error: Security constraints are restricting the page I did locate the ACL causing the issue (sn_hr_core_case ) operation...

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How to enforce mfa for local login users

Hello Everyone,How i can enforce mfa for the local logins in servicenow?@Ankur Bawiskar any idea?

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How to automate lead routing & call tracking integration inside ServiceNow?

I’m trying to figure out the best way to automate lead routing inside ServiceNow so incoming calls and form submissions are distributed without manual steps. The idea is to connect our call tracking setup with Phonexa and push every lead into a struc...

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Workspace Dashboard - How to create filter on string column?

I have created a Workspace for my custom application and my users are requesting a way to filter/update all elements on 1 dashboard based on changing a given column. For example, my table has a column called Business Name and the user wants to see al...

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How to direct the user to a specific section of the form (server side) onload

Hi, I have a form with 7 tabs, each tab has business line. When ticket is created, an email sent to the business line manager with the link to the ticket he needs to action on it. I want a way so when the business line manager click on the link it ta...

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