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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Its_Azar Specialist Just-In-Time (JIT) Role Provisioning in ServiceNow — A Smarter Alternative to Permanent Access This article explains ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online REGISTER NOW – Ireland SNUG Main Meeting in Dublin on 11th December Hosted by lizhartley 11 Dec, 2025 04:30 AM PST Event Details Online Live on ServiceNow: What's new for Security Operations in the Q4 Store release Hosted by Lolita Honkpo 11 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: What's new for Health and Safety in the December '25 store release Hosted by Lolita Honkpo 11 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: What’s new for AI Control Tower in the Q4 Store release Hosted by Lolita Honkpo 11 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Service Operations Workforce Academy Hosted by Lolita Honkpo 11 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Service Operations Workforce Academy Hosted by Lolita Honkpo 11 Dec, 2025 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Knowledge - OnLoad Client Script Not Working

Hi! Why is it that when I create an onLoad client script it's not working? but when I change it to onChange it works? I tried a simple alert.OnLoad: onChange:   

  • Question

Company table data not showing

Hello everyone, In a few ServiceNow instances, when we open the Company field data, no records are visible—even though data actually exists.   When I check the core_company table, the record count is displayed, but the records themselves do not appea...

  • Question

Agentic workflow to compare two documents and display the difference

I want to create an agentic workflow to compare two documents. Is it possible to do it in ServiceNow platform or do we any system limitations? Prompt the user to upload or select the two documents that need to be compared. Ensure both documents are i...

  • Question

Removing search bar from portal home page

I want to remove the search bar from portal home page. When I remove it also deletes the banner. How can i just remove the search bar?

  • Question

Common Configuration Issues on ServiceNow SAM Pro

SAM Teams sometimes perform a wrong configuration on SAM Pro on some of the data objects like Software Models, entitlements which lead to incorrect license compliance. In some cases, the quality of data on the CMDB coming from discovery sources may a...

  • blog

Assistance with HTML Variable Display

Hello,I need some help. The screenshot below shows an HTML variable embedded with a Change Request record. Is it possible to remove the manual text at the top and display only the link? This would make it look much cleaner. If there is another type o...

  • Question

SLA Performance for Current Month

Hi All, I've been tasked to create a report that shows the current SLA performance for the month. Simple enough:Table: task_slaSLA definition: P3 ResolveStart Time: On this monthGroup by has breached How would one incorporate an SLA breach that occur...

  • Question
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