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What`s New Popular Posts More The latest in Community Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Shivalika Specialist Button in Employee service center portal for incidents hello all, Does anyone have any idea how to create thi... Read More George_1 Specialist Workspace related lists count When I open a record, the related tab “Diagnosis and Recovery Tasks” initially show... Read More George_1 Specialist Inconsistency in Knowledge Article Workflow Field After Upgrade I’ve noticed an incons... Read More Its_Azar Specialist MCP and ServiceNow: Enabling Context-Aware AI with LLMs I have been exploring around creating a few MCP server... Read More mayankkumar Specialist Digital End-User Experience End to End Setup Hi Everyone, Has anyone implemented DEX (Digital End-User Experience) recently? I'm... Read More George_1 Specialist Portal announcement I am creating records in the Announcement [announcement] table using a Record Producer. I have added thi... Read More Tejas Adhalrao Specialist Custom Validation Error Not Displayed in Easy Import Preview Requirement We are usi... Read More George_1 Specialist Catalog item fulfilment stages How are catalog item fulfilment states configured?    Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online 17th SNUG Suisse Romande – 11 June 2026 – Agenda complete Hosted by isabel 11 Jun, 2026 12:00 AM PDT Event Details Online 17th SNUG Suisse Romande – 11 June 2026 – Chez Deloitte, Geneva Hosted by isabel 11 Jun, 2026 12:00 AM PDT Event Details Online SNUG Suisse Romande – 11 June 2026 – Registration open & looking for customer speakers Hosted by isabel 11 Jun, 2026 12:00 AM PDT Event Details Online 17th SNUG Suisse Romande (June Edition) - Agenda in progress Hosted by isabel 11 Jun, 2026 12:00 AM PDT Event Details Online Save the Date – 17th SNUG Suisse Romande (June Edition) Hosted by isabel 11 Jun, 2026 12:30 AM PDT Event Details Online Regina ServiceNow User Group Live Hosted by Brandie 11 Jun, 2026 07:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Passed Certified System Administrator (CSA) with 89%

I have successfully passed the Certified System Administrator (CSA) exam on 10th June, with an overall average score of 89%. Below is the score breakup: TEST DOMAINS:                                                                                    ...

  • Question

Instance Scan Linter Check Rhino Error

I'm trying to create a linter check to scan for client scripts on a fresh Australia PDI but am always getting the following Failure.Rhino error: missing ; before statement I've stripped the linter check script to a barebones version to see if I still...

  • Question

Request for the Servicenow Javascript

Hi,Please help me that i want to learn ServiceNow Javascript from Servicenow official website.help me the link for learning from scratch. I want to learn Pure Javascript help me the guidelines which is the better way.Thanks

  • Question

Twilio A2P 10DLC Campaign Approval

I am trying to restore my Twilio campaign that sends P1 alert texts to our staff. It was working, and now it requires an additional approval for A2P 10DLC new requirements. Our A2P 10DLC campaign approval is held up with little-to-no explanation as t...

  • Question

REGARDING RETAKE EXAM

I Recently completed my CSA and got certified but in CAD with some percentage I did not pass is their any way i can get a help for a free retake or any promotional discount help.

  • Question

Sub locations in Stockrooms

Hi all, I hope you are all doing well. Here, we work at a granular level of locations that includes sites, buildings, floors, blocks, rooms, desks, and racks (for servers). Is it possible to define the same hierarchy within a stockroom? We have some ...

  • Question

SNPI - Configure CMDB

I am getting this message when i am going to validate the task in the learning course "Did you correctly create a service with the name Holographic Conferencing Services?" I already complete the tasks as mentioned the prelab requirements 

  • Question

Meta field in Knowledge Article and the Underscore

What documentation is there for the meta field on KB articles using AI Search. I see only generic statements in the documentation and then different opinions about how meta influences the search results.In some cases people recommend using the unders...

  • Question

【Australiaリリース】ITOMヴィシビリティの新機能

(本稿は、こちらのBlog記事の翻訳です)   私 (訳註: 原文記事の著者) の学部時代の専攻は、自然人類学でした。人類の進化、骨格の生物学、そして私たちという種が長い時間をかけてどう変化してきたかの記録を扱う学問です。あの頃の学びで今も心に残っているのは、古人類学者がいかに不完全な証拠から研究を進めているか、ということです。一部分だけの大腿骨、わずかな歯、頭蓋骨の断片。全体像が手に入ることは、決してありません。手元にあるのは「残ったもの」だけで、そこからできる限り正確なモデルを再構築していき...

  • blog

Awa capacity in use field is not updating or not working

Please help me for below quires or suggestions  1.  I have configured AWA for incident table.  2. Issue - Capacity -in-use is re setting to zero after few min example.  I have given default capacity 2. Agent is holding 5 cases with in- progress state...

  • Question

Advanced Work Assignment- Agent Capacity

Hello All, I am trying to implement (Advanced Work Assignment)AWA for HR case assignment. But I can see that Agent capacity is getting refreshed every 5 mins to 0 automatically and the work items in the queue are assigned to the Agent is already at m...

  • Question
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